MOBILE ENGAGEMENT SOLUTIONS FOR

Customer Service

Inform, remind, alert, and authenticate using either one-way or two-way SMS messaging, and reach your audience in more than 200 countries.

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Human Resources

Improve employee engagement and business continuity with communications delivered over the most ubiquitous and personal channel: SMS.

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IT & Security

Take IT use cases to a new level of effectiveness by texting mobile system alerts, and using two-way SMS for incident management and password resets.

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Operations & Logistics

Delight customers by texting them shipping alerts, mobile receipts, and mobile tickets, all delivered via SMS.

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Sales & Marketing

Let your customers connect, communicate, and consume via mobile through personalized SMS and MMS messaging.

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STAY UP TO DATE

Report: Shoppers want more SMS options

By Kristina Knight, BizReport
SMS and chatbots may hold the keys for upgraded customer interactions. That’s the takeaway from a new OpenMarket report which indicates that about half of US and UK consumers would like …

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Guests Embrace Hotel Messaging Tools

By Jeremy Kressman, eMarketer

Chat-based messaging apps, like chatbots, are gaining favor across a range of industries like the retail sector, where executives find they can help streamline customer service and help assist with …

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The Ins-and-Outs of RCS: What You Should Know

SMS text messaging has been around for over 20 years. In that time, it has maintained its position as the most flexible, easy to use, and immediate form of communication in the digital age—over email, …

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OpenMarket SMS Chatbots Report

Grace Duffy, Social Media Examiner
OpenMarket SMS Chatbots Report: OpenMarket’s new consumer survey reveals SMS chatbots are viewed as a “massive missed customer engagement opportunity” for businesses and marketers. For this report, 1,500 mobile users …

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