Conversational modules
Programmable Channels
Platform functionality
Business segments
Industry verticals
Department
Our services
Solutions for telecoms
See why leading telecoms around the world choose Infobip to transform their network
Create new B2B revenue streams with our omnichannel communications platform
Telecom core & security
Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
Community & Resources
One communication platform. Billions of conversations.
Infobip is the leading platform for conversational customer experiences. We use our expertise to partner with businesses and push the possibilities of communication.
Lead the change with the industry leader.
We push boundaries. The world takes notice.
Infobip is named a Leader
Gartner® Magic Quadrant™ for CPaaS 2024
CPaaS Established Leader
Juniper Leaderboard 2025
Infobip is named as No. 1 CPaas provider
MetriRank CPaaS Report 2024
Infobip is named a Leader
CPaaS Universe Report 2025
Infobip is named a Leader in worldwide CPaaS
IDC MarketScape 2025
Analyst reports
Omdia ranks Infobip as a Leader in the CPaaS Universe report
Omdia has ranked Infobip as a Leader in its CPaaS Universe report 2025 for the third time. Omdia recognizes Infobip as a leading CPaaS provider, delivering exceptional communication services to enterprises, developers, hyperscalers, partners, and telcos.
Juniper Research ranks Infobip as an Established Leader in the Conversational AI Leaderboard
Juniper Research has ranked Infobip, the global communications platform, as an Established Leader in its 2025 Conversational AI Leaderboard.
Infobip recognized as a global leader by IDC's CPaaS MarketScape for third time
Infobip has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment.
Infobip named a top CPaaS provider in Metrigy MetriRank report
Infobip recognized as AIT Fraud Prevention Leader by Juniper Research
Infobip has been recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research.
Infobip recognized as RCS Business Messaging Leader by Juniper Research
Infobip has been named number one amongst Established Leaders in the Juniper Research Global RCS Business Messaging Market 2024-2029: Competitor Leaderboard report.
Infobip named a Leader in the 2024 Gartner® Magic Quadrant™ for CPaaS
Learn why Infobip has been named as a Leader in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS).
Juniper Research Ranks Infobip as Top CPaaS Vendor for Second Year Running
Infobip named as Established Leader in latest CPaaS Competitor Leaderboard
Infobip takes top spot in Metrigy CPaaS MetriRank report
Find out how CPaaS is being adopted, key trends in the CPaaS market, and how the CPaaS vendors compare.
Omdia ranks Infobip as leader for CPaaS 2023
Omdia has named Infobip as a CPaaS leader for the second consecutive year in its latest Omdia Universe: CPaaS Platform Providers 2023-24 report.
News
A guide to the WhatsApp Business Calling API
Everything you need to know about the WhatsApp Business Calling API and how you can benefit from becoming an early adopter.
The agentic revolution starts here: Reinventing customer engagement with Infobip CXOP
Inside Infobip’s CX Orchestration Platform (CXOP), agentic AI brings together people, data, and digital channels to deliver hyper-personalized conversations at every stage of the customer journey.
SMS for contact & call centers
Deliver faster, more efficient customer support with scalable SMS solutions that reduce call volume, improve resolution speed, and enhance satisfaction.
Proven SMS segmentation strategies & best practices
Group your audience by behavior, location, and more to send personalized messages that boost conversions and customer retention. Explore the full guide to learn how.
7 real SMS marketing case studies & best practices [2025]
Discover the surprisingly powerful ways companies use simple text messages to reach customers in real time, cut through digital clutter, and unlock higher conversions and deeper loyalty—lessons you can adapt today.
SMS landing pages that drive conversions [2025 guide]
98% open rates mean your SMS is being seen. But what happens next? Discover how SMS landing pages turn quick attention into real results: signups, purchases, and more.
Beyond personalization: How hyper-targeting fuels business success
Hyper-personalization has become one of the most powerful strategies to boost customer engagement and drive business growth. Discover how it is transforming customer experience across the APAC region.
Digitaleo: Spearheading the French conversational marketing revolution with RCS
Discover how Digitaleo is leading the RCS revolution in France with Infobip, transforming mobile marketing into rich, two-way conversations.
SMS advertising that drives engagement & conversions
Send high-converting SMS campaigns with Infobip. Scalable, global text message advertising for marketing, alerts, and real-time customer engagement.
SMS consent collection: How to use it to build trust
Ever get a random text from a company you didn’t sign up for? It’s annoying. If you want to send SMS messages, you need permission. This guide explains what SMS consent is, how to get it, and why it matters for your customers and your business.
We’re building value
With global scale, proven growth, and clear mission, we’re creating value that goes beyond communication – for nearly two decades. And we’re just getting started.
Milestones that made us Infobip
2024
Continued leadership and network growth
Recognized by Gartner and Juniper Research, reaching 1000 partners
We make it our business
Explore our technologyDriven by a mission
Explore our valuesWe grow through people
Meet our peopleGlobal reach, local impact
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