You’ve heard the saying and sometimes it’s true. Businesses are looking to delight their customers in new and meaningful ways and often that means combining best-of-breed technologies into a common solution. As an example of …Read More
Bots are hot! Just about everywhere we are seeing stories about Alexa or Cortana, or a host of other brilliant natural language, AI-thinking, know-it-all bots. Actual business use cases are starting to trickle …Read More
This is exactly what one group of crafty individuals did. In the business of providing cable/satellite TV and internet services, the cost of onboarding new customers can be huge!
As a consumer, there’s a ton …
Last month Forrester Research hosted their Marketing 2016 forum for marketing leaders. The event focuses on sharing research and experience from both Forrester and leading companies such as Adobe, Facebook, and eBay. The key …Read More
As Forbes writes, digital technology in all of its forms has transformed (or disrupted) the way we think, communicate and do business. Many people believe that mobile messaging, in particular, has had the greatest impact …Read More