It Takes a Village

Jan 10, 2017

You’ve heard the saying and sometimes it’s true.  Businesses are looking to delight their customers in new and meaningful ways and often that means combining best-of-breed technologies into a common solution.  As an example of …

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Do I Need a Bot?

Oct 21, 2016


Bots are hot!  Just about everywhere we are seeing stories about Alexa or Cortana, or a host of other brilliant natural language, AI-thinking, know-it-all bots.  Actual business use cases are starting to trickle …

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Save Over $6M per Month with SMS and Your Boss Will Notice

Aug 9, 2016

This is exactly what one group of crafty individuals did. In the business of providing cable/satellite TV and internet services, the cost of onboarding new customers can be huge!
As a consumer, there’s a ton …

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Three Mobile Myths

May 31, 2016

Last month Forrester Research hosted their Marketing 2016 forum for marketing leaders. The event focuses on sharing research and experience from both Forrester and leading companies such as Adobe, Facebook, and eBay.  The key …

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Mobile Messaging 101

Mar 29, 2016

As Forbes writes, digital technology in all of its forms has transformed (or disrupted) the way we think, communicate and do business. Many people believe that mobile messaging, in particular, has had the greatest impact …

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