The NIST and SMS-Based Two-Factor Authentication

Aug 1, 2016

Many enterprises are using or developing two-factor authentication (2FA) solutions to secure systems for their end users and their own employees. 2FA usually combines a username and password with another out-of-band (OOB) token, such as …

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Hot Tips: Get Smart with SMS Retry Strategies

Dec 30, 2015

OpenMarket customers who use US short codes enjoy a reliable SMS service with great throughput potential. However, there are some mobile subscribers that just can’t be reached via short codes. In this blog post, we …

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Where Was SMS When I Was Working on the Phones?

Aug 4, 2015 Use SMS for better customer service.

Years ago I represented many companies as a front-line customer service and technical support agent. If you wanted to tether your GPRS-capable handset to your laptop for blazing-fast ‘2.5G’ speeds in the mid-2000s, you might …

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My First 30 Days at OpenMarket

May 12, 2015

When I started my new job on the product management team at OpenMarket, I quickly learned that I would become a contributor to this blog. So, here I am – hello! Keeping this in mind, …

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