A US SMS Campaign Audit and You: What it is and What to Do!

Jul 19, 2016

(from the desk of Matt Heinz – Audit & Compliance Manager, Carrier Relations North America)
Your US SMS campaign passed certification testing and live traffic has been running over your short code for a few …

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US Carrier Provisioning Time-frames – Improved!

May 4, 2016

By: Danielle Longeway, Carrier Relations Manager
“Eight to twelve weeks; eight to twelve weeks!!??” 
This was the resounding, anguished cry that our customers across the USA screamed into our offices after they had heard …

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Top 5 Reasons a Mobile Messaging Campaign Fails Certification Testing

Mar 2, 2016

So, you have heard through the grapevine that the mobile messaging campaign you filed through OpenMarket 4-6 weeks ago has made it through the approval process with all U.S. carriers. You feel you are …

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How CTIA Mobile Messaging Guidelines Have Changed for the Better

Dec 4, 2015

Do you remember what it was like trying to get a mobile messaging program submitted and live with the US carriers?  It was very much like trying to find your way out of a maze …

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When is a Delivery Receipt NOT a Delivery Receipt? (a US Perspective)

Jul 9, 2015

“Hi…so, I just wanted to confirm that when I send my 1.2 million SMS messages tomorrow on my newly provisioned short code and fully compliant campaign, that I will be receiving delivery receipts, is that …

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