Blog post2 May 2018 The GDPR is an opportunity. Time to embrace it. The GDPR isn’t just red tape. It’s an opportunity for brands to show empathy towards their customers and put them at the heart of everything… Learn more
Blog post3 Apr 2018 SMS for non-profits: Empathizing with the empathetic Customer retention is a challenge for every business. But for charities, it’s an especially important one. Without it, they’re constantly hunting for new donors. With it, they’re building a solid… Learn more
Blog post20 Mar 2018 SMS: A sound investment for banks Why empathy matters and how to use it In finance, a strong customer experience is the foundation of trust. If you can’t rely on a bank to meet basic customer… Learn more
Blog post15 Mar 2018 5 ways SMS can supercharge your CX tech stack SMS is probably in your CX tech stack – but are you using it to its full potential? Read our blog to find out. Learn more
Blog post1 Mar 2018 How to provide a seamless shopping experience Imagine this: you’re looking for a new home appliance. You research the product on your smartphone on the bus home from work, before checking the store’s website later that evening… Learn more
Blog post28 Feb 2018 Be our guest via SMS Why hotels should send more texts. Way back when hotels used to take most of their bookings directly, email and telephone were great ways to start the customer journey. But… Learn more
Blog post12 Feb 2018 Welcome to a new era of empathy at Mobile World Congress 2018 Customer experience is a key driver for the most successful brands, and mobile messaging often plays the leading role. At Mobile World Congress in Barcelona, we’re revealing the latest trends… Learn more
Blog post31 Jan 2018 Would SMS save you money? Let’s do the math. Being able to see and demonstrate ROI is vital for any business decision. Our new SMS ROI calculators help you see the impact text messaging can make to your organization.… Learn more
Blog post24 Jan 2018 SMS analytics: discover game-changing insight Data has the power to give brands invaluable insight on their customers. With SMS analytics, you get that detailed feedback faster than ever before. One of the reasons marketers love… Learn more