Infographic: Consumers Favor SMS Messaging, Yet Online Retailers Are Missing the Massive Opportunity to Engage

Nov 10, 2016

Our recent Retail Mobile Messaging Report conducted by Internet Retailer, polled 100 e-commerce retail professionals about their use of SMS messaging for customer engagement. To accompany the stats, the OpenMarket team crafted an infographic that …

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Do I Need a Bot?

Oct 21, 2016

 

Bots are hot!  Just about everywhere we are seeing stories about Alexa or Cortana, or a host of other brilliant natural language, AI-thinking, know-it-all bots.  Actual business use cases are starting to trickle …

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App Update Required? I’d Rather Use SMS

Aug 16, 2016

Having worked in the mobile space for over 13 years now, I’d like to think I embrace all of the technology it has to offer. Sometimes I feel that too many companies are overlooking …

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OpenMarket Named “Best for B2C Mobile Engagement Solutions – USA” in CV Magazine’s 2016 Mid-Market Achievement Awards

Jul 27, 2016

Early this week we received the exciting news that OpenMarket has been named “Best for B2C Mobile Engagement Solutions – USA” by Corporate Vision (CV) Magazine in the 2016 Mid-Market Achievement Awards. The annual awards …

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Why Gender Diversity in the Workplace is Important to Me

Jul 27, 2016

 
 
 
 
 
 
I’ve spent most of my career working in software program and product management positions at high tech companies in Seattle. I can honestly say that working at OpenMarket …

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