Mobile Messaging for Retail
Today’s smart and savvy consumers expect prompt and personalized service. Only mobile lets you cultivate more loyal and responsive customers with ongoing, relevant interactions throughout the entire customer lifecycle. By connecting with the right people in the right ways, mobile messaging helps you increase loyalty and strengthen revenue streams.
Personal Communications, Effective Marketing
Customers value quality and convenience. Enable them to stay close to your brand via timely, location-based offers―delivered via the mobile channel they prefer. Whether using SMS, MMS, push notifications or a combination of mobile technologies, you can make the shopping experience personal, convenient and effective. By utilizing a host of mobile communication capabilities you can:
- Increase sales, customer retention and shopping frequency through in-store promotions, mobile couponing, gift lists and registries
- Use SMS for loyalty programs and eliminate the need for magnetic cards
- Lower production and handling costs associated with paper couponing
- Reduce inbound calls, freeing up agent resources
- Improve loyalty and generate repeat business
80% of smartphone users locate stores and research products.
41% of shoppers purchase via mobile after visiting the store.
Get Better Response
Mobile has 10-12% response rate vs. 5% for email.
For the connected retail enterprise, OpenMarket enables cross-channel mobile communications that lead to better brand awareness, loyalty and customer experiences. Contact us today to take the next step.