OpenMarket Joins IMRG to Develop UK’s E-commerce Sector

Mobile engagement specialists joins the UK’s leading online retail association to help UK e-commerce enterprises optimise their customer engagement processes via mobile

OpenMarket, a leader in mobile engagement for business, today announced its membership to Interactive Media in Retail Group (IMRG) – helping UK e-commerce enterprises to learn the latest best practice mobile engagement.

This collaboration aligns two organisations that specialise in growing the e-commerce sector. UK enterprises account for approximately £80 billion of the world’s e-commerce market and this number is growing year on year.

IMRG promotes best practice among its members and aims to help boost their profitability by providing strategic intelligence on domestic and international markets.

OpenMarket is a global leader in mobile engagement for enterprise, consistently streamlining communications and supply chains for companies across the globe. They help e-commerce enterprises follow every stage of a customer’s journey, as well as find the most efficient systems to deliver faster response times, lower operating costs and provide valuable commercial insights into the key business processes involved.

“The UK plays a leading role on the world’s e-commerce stage, said Paul Murphy Head of Commercial Development. “Mobile engagement has already proven to help enterprises reduce costs and boost their overall customer experience – which translates into increased sales. We look forward to working with the IMRG to help UK e-commerce enterprises learn about best practice mobile engagement and how it can improve their business in a rapidly evolving marketplace.”

Graeme Howe, Managing Director of IMRG said “IMRG are really excited Open Market have joined and we look forward to working with them. Already we are exploring several initiatives which we feel will benefit our membership and the online industry as a whole.”

About OpenMarket

OpenMarket, a division of Amdocs, helps enterprises use mobile to transform their business. OpenMarket provides mobile engagement solutions for organizations to optimize their operations and enhance relationships with their customers and employees. Major enterprises choose OpenMarket for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity. We provide smart, interactive connectivity to more than 200 countries, enabling businesses to engage with nearly every mobile user around the world. Our clients trust us to power their mobile business. For more information, visit

About Amdocs

For more than 30 years, Amdocs has ensured service providers’ success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations. With revenue of $3.3 billion in fiscal 2013, Amdocs and its more than 22,000 employees serve customers in over 80 countries.

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For more information, visit Amdocs at

Amdocs’ Forward-Looking Statement

This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2013 filed on December 09, 2013 and our quarterly 6-K forms furnished on February 11, May 15, 2014and August 18, 2014.

Media Contact:

Mitchell Fox
Tel: +44 207 033 2660