Text Messaging Software that Lets Retailers Engage with Customers
There is no denying digital coupons can be cost-effective. Retailers using CodeBroker’s digital coupons realize an increase in store traffic and basket size. In addition, our retailer customers achieve significant savings by eliminating mailing costs. Other benefits include an improved customer experience and the ability to track the complete path to acquisition. Some of the ways you can use CodeBroker’s digital coupons to improve customer engagement include:
- On-Demand Promotions. Based on retailer advertising, a consumer texts in a keyword to the retailer’s short code and receives a digital coupon.
- SMS Subscription List Promotions. Retailers deliver digital coupons and marketing messages to customers who sign up to a retailer’s SMS marketing list.
- Retailer Smartphone App. Customers are able to view and redeem digital coupons that are delivered directly to a retailer’s mobile app.
Marketing List & Loyalty Program Sign-up
CodeBroker’s Smart Join is an elegant way to sign up customers to your loyalty program, SMS marketing list, or email marketing list. Based on a call-to-action, the consumer texts in to a retailer’s short code and receives a text message. They click through to a web page to complete and submit a short form. All of the information required to successfully sign up consumers to an SMS marketing list is displayed in a visually appealing form, significantly improving the sign-up completion rate.
Using Smart Join, CodeBroker retailer customers have realized: up to 25,000 customer sign-ups per day to their SMS marketing list on an ongoing basis, an 80% sign-up completion rate – consumers who complete the sign-up process, and a 50%+ redemption rate for delivered welcome mobile coupons.
Using Codebroker’s unique security model, you have the ability to:
- Securely attribute customer information to a loyalty number
- Ensure each customer receives only one loyalty number
- Safely issue high-value offers knowing each customers will only receive and be able to redeem one mobile coupon