The following error codes are used within the OpenMarket Wireless Messaging Platform. Every error has an error code, error class, and description attached to it. An error code in the range of 100 - 300 is specifically reserved for client-side errors that differ among all SMS Software Development Kit versions.
| Reason Id |
Description | Retry Rules | Notes |
|---|---|---|---|
| 0 | Message Sent | Retry Prohibited | |
| 1 | Processing request. | Retry Prohibited | |
| 2 | Message Queued | Retry Prohibited | |
| 3 | Message buffered with carrier and waiting for delivery response. | Retry Prohibited | |
| 4 | Message Delivered | Retry Prohibited | |
| 5 | Message transferred to carrier and waiting for buffered response. | Retry Prohibited | |
| 301 | Only one top level request element is permitted. | Retry Prohibited | |
| 302 | The xml document could not be validated. | Retry Prohibited | |
| 303 | The required version attribute of the request element was not found in the request. | Retry Prohibited | |
| 304 | The required protocol attribute of the request element was not found in the request. | Retry Prohibited | |
| 305 | The required type attribute of the request element was not found in the request. | Retry Prohibited | |
| 306 | The xml POST parameter cannot be empty. | Retry Prohibited | |
| 307 | The request was an ill-formed xml document. | Retry Prohibited | |
| 310 | If the force option is going to be set, it can only be set to one or zero. | Retry Prohibited | |
| 311 | Method option is no longer used. | Retry Prohibited | |
| 321 | Invalid request version. | Retry Prohibited | |
| 322 | Invalid request protocol. | Retry Prohibited | |
| 323 | Invalid request type. | Retry Prohibited | |
| 330 | Invalid number of page elements. | Retry Prohibited | |
| 331 | Client not found | Retry Prohibited | |
| 332 | The message alias has not yet been validated | Retry Prohibited | |
| 337 | Invalid carrier id value. | Retry Prohibited | |
| 338 | Message Service Id and destination carrier attributes cannot be used at same time. | Retry Prohibited | |
| 339 | Invalid destination carrier id value. | Retry Prohibited | |
| 340 | Invalid source carrier id value. | Retry Prohibited | |
| 341 | The carrier id does not exist. | Retry Prohibited | |
| 342 | A message service id id is required. | Retry Prohibited | |
| 343 | The message service id is discontinued. | Retry Prohibited | |
| 344 | The message service id is beta. | Retry Prohibited | |
| 345 | Unable to determine carrier id from pin. | Retry Prohibited | Number not associated with a carrier our system supports. Verify from MO SMS if possible. Please contact OpenMarket Support for further information. |
| 349 | Message pin contains non-numeric characters. | Retry Prohibited | Double check your numbers for improper input. |
| 350 | A destination address or message pin is required. | Retry Prohibited | Ensure destination provided, and is correct |
| 351 | Invalid destination address value. | Retry Prohibited | Ensure destination provided, and is correct |
| 352 | Invalid destination address country code. | Retry Prohibited | Ensure destination provided, and is correct |
| 353 | Message text or data is required. | Retry Prohibited | Cannot send blank messages |
| 354 | Message text is not long enough. | Retry Prohibited | Cannot send blank messages |
| 355 | Message text is too long. | Retry Prohibited | Exceeding standard message field length, 160 or 140 characters, carrier dependent |
| 356 | Message from is required. | Retry Prohibited | Message requires a source address, verify one is provided, and is correct |
| 357 | Message from is not long enough. | Retry Prohibited | Message requires a source address verify one is provided, and is correct |
| 358 | Message from is too long. | Retry Prohibited | Message requires a source address, verify one is provided, and is correct |
| 359 | Message callback is required. | Retry Prohibited | Message requires a source address, verify one is provided, and is correct |
| 360 | Message callback is not long enough | Retry Prohibited | Message requires a source address, verify one is provided, and is correct |
| 361 | Message callback is too long. | Retry Prohibited | Message requires a source address, verify one is provided, and is correct |
| 362 | Message callback contains non-numeric characters. | Retry Prohibited | Message requires a source address, verify one is provided, and is correct |
| 363 | Invalid callback number used. | Retry Prohibited | Message requires a source addres verify one is provided, and is correct |
| 364 | Callback and message pin cannot be identical. | Retry Prohibited | Message requires a source address, verify one is provided, and is correct |
| 365 | Strict international addressing is enforced, please use a + sign,country code, and national number. | Retry Prohibited | Ensure you address are set with the proper source types, most likely use TON=1 with a preceding + sign |
| 366 | Invalid message length control option. | Retry Prohibited | |
| 367 | Invalid source TON value. | Retry Prohibited | Source ton most likely needs to be 3 when using short codes, 1 when using long codes |
| 368 | Invalid source address value. | Retry Prohibited | Message requires a source address, verify one is provided, and is correct |
| 369 | Account not permitted to use an alphanumeric source address. | Retry Prohibited | |
| 370 | Account not permitted to use a short code source address. | Retry Prohibited | |
| 371 | Callback attribute and source element cannot be used at same time. | Retry Prohibited | |
| 372 | Pin attribute and destination element cannot be used at same time. | Retry Prohibited | |
| 373 | Invalid destination TON value | Retry Prohibited | Ensure that your Destination TON =1 or 0, (international or unknown) for phone numbers |
| 374 | Preview lookup request failed. | Retry Prohibited | Preview may have timed out, reattempt, contact support if persistent |
| 375 | Source address denied. | Retry Prohibited | Account not configured to sent from this shortcode, ensure correct account or contact support |
| 376 | Account not permitted to use premium billing options. | Retry Prohibited | Account not configured to sent premium messages, contacts sales or support for clarification |
| 377 | Invalid premium billing charge type. | Retry Prohibited | charge type should be set a byte, 1 for true, 0 for false |
| 378 | Invalid premium billing charge amount. | Retry Prohibited | Account not configured to sent charge amount, possible currency issue |
| 379 | Invalid user data header. | Retry Prohibited | |
| 380 | Invalid data coding scheme. | Retry Prohibited | |
| 381 | Invalid characters used with selected data coding scheme | Retry Prohibited | |
| 382 | Invalid source or destination port. | Retry Prohibited | |
| 383 | Message data and text attributes cannot be used at same time. | Retry Prohibited | If sending data, no text can be sent |
| 384 | Invalid message data. | Retry Prohibited | |
| 385 | Invalid or unsupported ringtone format. | Retry Prohibited | |
| 386 | Invalid or unsupported image format. | Retry Prohibited | |
| 387 | Must provide a valid phone type to send images or ringtones. | Retry Prohibited | |
| 388 | Smart or custom messaging is not supported for this carrier. | Retry Prohibited | Carrier does not support WAP push or similar data transfer |
| 389 | A valid image type must be specified. | Retry Prohibited | |
| 390 | Must provide a numeric country and network code. | Retry Prohibited | |
| 391 | Must provide ringtone data. | Retry Prohibited | |
| 392 | Must provide Image data. | Retry Prohibited | |
| 393 | Must provide at least a screensaver or a ringtone to send a profile. | Retry Prohibited | |
| 394 | Invalid option type for the phone specified. | Retry Prohibited | |
| 395 | Must provide a country code and a network code to send a logo. | Retry Prohibited | |
| 396 | Smart messages cannot use more than 3 messages to transfer. | Retry Prohibited | |
| 397 | WAP Pushes require the optional url parameter to be included. | Retry Prohibited | |
| 398 | WAP Pushes not supported for this type of carrier. | Retry Prohibited | |
| 399 | Binary data with a User Data Header is not allowed for your account. | Retry Prohibited | |
| 400 | General error occurred while delivering the message to the carrier. | Retry Prohibited | |
| 401 | General error occurred while delivering the message to the carrier. | Retry Prohibited | |
| 410 | Message recipient not found on carrier. | Retry Prohibited | number does not exist on carrier, preview may be incorrect |
| 411 | Message recipient not found on carrier | Retry Prohibited | number does not exist on carrier, preview may be incorrect |
| 420 | Invalid subscriber id or subscriber password. | Retry Prohibited | Subscriber ID and password do not match, please double check both |
| 430 | Demo or commercial access is required | Retry Prohibited | Your account is still configured for developer access, consult with sales to ensure proper account access |
| 431 | Invalid Subscriber ID. | Retry Prohibited | Subscribed ID incorrect, or formatted incorrectly |
| 432 | Account access permanently blocked. | Retry Prohibited | Your account has been blocked, please consult your sales rep for more information |
| 433 | Account access denied. | Retry Prohibited | |
| 434 | Account access has expired. | Retry Prohibited | |
| 450 | Account message credits exceeded, please purchase more. | Retry Prohibited | Account out of credits, set up auto refill, or consider going to post paid if available |
| 451 | Account mobile originated deliver profile incorrectly setup. | Retry Prohibited | |
| 460 | Account entry not found in billing database. | Retry Prohibited | |
| 461 | Must include source address if premium billing requested. | Retry Prohibited | Cannot send premium messages with invalid source address |
| 500 | Carrier service temporarily unavailable | Retry Prohibited | |
| 501 | Carrier unknown subscriber. | Retry Prohibited | |
| 502 | Carrier network time-out. | Retry Prohibited | Network time out, if persistent please contact support |
| 503 | Carrier facility not provided. | Retry Prohibited | |
| 504 | Carrier call barred. | Retry Prohibited | |
| 505 | Carrier operation barred. | Retry Prohibited | |
| 506 | Carrier SC congestion. | Retry Prohibited | |
| 507 | Carrier facility not supported. | Retry Prohibited | |
| 508 | Carrier absent subscriber. | Retry Prohibited | |
| 509 | Carrier delivery fail. | Retry Prohibited | |
| 510 | Carrier protocol error. | Retry Prohibited | |
| 511 | Carrier MS not equipped. | Retry Prohibited | |
| 512 | Carrier unknown SC. | Retry Prohibited | |
| 513 | Carrier illegal MS. | Retry Prohibited | |
| 514 | Carrier MS not a subscriber. | Retry Prohibited | |
| 515 | Carrier error in MS. | Retry Prohibited | |
| 516 | Carrier SMS lower layer not provisioned. | Retry Prohibited | |
| 517 | Carrier system fail. | Retry Prohibited | |
| 518 | Carrier PLMN system failure. | Retry Prohibited | |
| 519 | Carrier HLR system failure. | Retry Prohibited | |
| 520 | Carrier VLR system failure. | Retry Prohibited | |
| 521 | Carrier previous VLR system failure. | Retry Prohibited | |
| 522 | Carrier controlling MSC system failure. | Retry Prohibited | |
| 523 | Carrier VMSC system failure. | Retry Prohibited | |
| 524 | Carrier EIR system failure. | Retry Prohibited | |
| 525 | Carrier system failure. | Retry Prohibited | |
| 526 | Carrier unexpected data value. | Retry Prohibited | |
| 527 | Carrier error in address service center | Retry Prohibited | |
| 528 | Carrier invalid absolute validity period. | Retry Prohibited | |
| 529 | Carrier short message exceeds maximum | Retry Prohibited | |
| 530 | Carrier unable to unpack GSM message. | Retry Prohibited | |
| 531 | Carrier unable to convert to IA5 alphabet. | Retry Prohibited | |
| 532 | Carrier invalid validity period format. | Retry Prohibited | |
| 533 | Carrier invalid destination address. | Retry Prohibited | |
| 534 | Carrier duplicate message submit. | Retry Prohibited | |
| 535 | Carrier invalid message type indicator. | Retry Prohibited | |
| 600 | Carrier checksum error. | Retry Prohibited | |
| 601 | Carrier syntax error. | Retry Prohibited | |
| 602 | Carrier operation not supported by system. | Retry Prohibited | |
| 603 | Carrier call barring active. | Retry Prohibited | |
| 604 | Pin is invalid. | Retry Prohibited | |
| 605 | Carrier authentication failure. | Retry Prohibited | |
| 606 | Carrier legitimization for all calls failure. | Retry Prohibited | |
| 607 | GA not valid. | Retry Prohibited | |
| 608 | Repetition is not allowed. | Retry Prohibited | |
| 609 | Legitimization code for repetition failure. | Retry Prohibited | |
| 610 | Priority call is not allowed. | Retry Prohibited | |
| 611 | Legitimization for priority call failure. | Retry Prohibited | |
| 612 | Urgent message not allowed. | Retry Prohibited | |
| 613 | Legitimization code for urgent message not allowed. | Retry Prohibited | |
| 614 | Reverse charging is not allowed. | Retry Prohibited | |
| 615 | Legitimization code for reverse charging is not allowed. | Retry Prohibited | |
| 616 | Deferred delivery is not allowed. | Retry Prohibited | |
| 617 | New AC is not allowed. | Retry Prohibited | |
| 618 | New legitimization code is not allowed. | Retry Prohibited | |
| 619 | Standard text is not valid. | Retry Prohibited | |
| 620 | Time period is not valid. | Retry Prohibited | |
| 621 | Message type not supported by system. | Retry Prohibited | |
| 622 | Requested standard text is not valid. | Retry Prohibited | |
| 623 | Message not found. | Retry Prohibited | |
| 624 | Subscriber hang-up. | Retry Prohibited | |
| 625 | RPID already in use. | Retry Prohibited | |
| 626 | Delivery in progress. | Retry Prohibited | |
| 627 | Message forwarded. | Retry Prohibited | |
| 700 | Invalid number of ticket elements in request | Retry Prohibited | |
| 701 | Message ticket id is required. | Retry Prohibited | |
| 710 | Invalid ticket id format. | Retry Prohibited | |
| 711 | Ticket id does not exist within the network. | Retry Prohibited | Invalid Ticket ID, most likely caused by a typo, or incorrect formatting |
| 712 | Invalid ticket id since it was null. | Retry Prohibited | |
| 713 | Invalid ota browser name setting. | Retry Prohibited | |
| 714 | Invalid ota browser bearer setting. | Retry Prohibited | |
| 715 | Invalid ota browser port setting. | Retry Prohibited | |
| 716 | Invalid ota browser ppp authtype setting. | Retry Prohibited | |
| 717 | Invalid ota browser ppp authname setting. | Retry Prohibited | |
| 718 | Invalid ota browser ppp authsecret setting. | Retry Prohibited | |
| 719 | Invalid ota browser ppp logintype setting | Retry Prohibited | |
| 720 | Invalid ota browser proxy setting. | Retry Prohibited | |
| 721 | Invalid ota browser proxy type setting. | Retry Prohibited | |
| 722 | Invalid ota browser proxy authname setting. | Retry Prohibited | |
| 723 | Invalid ota browser proxy authsecret setting. | Retry Prohibited | |
| 724 | Invalid ota browser proxy logintype setting. | Retry Prohibited | |
| 725 | Invalid ota browser csd dialstring setting. | Retry Prohibited | |
| 726 | Invalid ota browser csd calltype setting. | Retry Prohibited | |
| 727 | Invalid ota browser csd callspeed setting. | Retry Prohibited | |
| 728 | Invalid ota browser isp name setting. | Retry Prohibited | |
| 729 | Invalid ota browser smsc address setting. | Retry Prohibited | |
| 730 | Invalid ota browser ussd service code setting. | Retry Prohibited | |
| 731 | Invalid ota browser gprs access point name setting. | Retry Prohibited | |
| 732 | Invalid ota browser id setting. | Retry Prohibited | |
| 733 | Invalid ota browser mmsc url setting. | Retry Prohibited | |
| 734 | Invalid ota browser home name setting. | Retry Prohibited | |
| 735 | Invalid ota browser home url setting. | Retry Prohibited | |
| 736 | Invalid ota bookmark setting. | Retry Prohibited | |
| 737 | Invalid ota elements. | Retry Prohibited | |
| 738 | Enhanced message content not supported by carrier. | Retry Prohibited | |
| 739 | Invalid number of ems elements. | Retry Prohibited | |
| 740 | Invalid ems sound element. | Retry Prohibited | |
| 741 | Ems user defined sound element exceeds maximum length of 128 bytes. | Retry Prohibited | |
| 742 | Unsupported ems sound type. | Retry Prohibited | |
| 743 | Invalid animation ems element. | Retry Prohibited | |
| 744 | Unsupported ems animation type. | Retry Prohibited | |
| 745 | Invalid picture ems element. | Retry Prohibited | |
| 746 | Unsupported ems picture type. | Retry Prohibited | |
| 800 | Invalid number of service elements in request. | Retry Prohibited | |
| 801 | General error while retrieving the service list. | Retry Prohibited | |
| 802 | Service id is required. | Retry Prohibited | |
| 803 | Invalid service id since it was null. | Retry Prohibited | |
| 810 | Failed message delivery. | Retry Depends on Message Type and Carrier - see Notes |
For Standard Rate Messages:
For Premium Messages: Sprint, Virgin - Failed message delivery: retry prohibited. Text message delivery and billing failed. However, due to carrier policy, retries are prohibited. T-Mobile, Verizon - Failed message delivery: retry once every 24 hours for up to 1 week. Text message delivery and billing failed. Halt billiing attempts if retries fail repeatedly. |
| 811 | Message validity period expired. | Retry Prohibited | Message expired; usually due to carrier side delivery failure |
| 901 | Destination Address is not a VZW MMS Phone. | Retry Prohibited | |
| 902 | MMS VZW Handset is unsupported or not white listed. | Retry Prohibited | Handset issue |
| 910 | MMS content retrieval failed. | Retry Prohibited | |
| 911 | MMS content retrieval failed, HTTP 400 error. | Retry Prohibited | URL for delivery not valid, check URL |
| 912 | MMS message expired | Retry Prohibited | Message expired, not opened by user during timeframe |
| 913 | MMS content retrieval failed, Invalid content type | Retry Prohibited | |
| 1000 | Temporary system error. | Retry for up to 4 hours | If retries fail beyond the recommended retry period please contact OpenMarket Support for assistance troubleshooting. If this error occurs as it generally indicates a configuration issue exists with your account. |
| 1010 | Temporary system error while processing subscription request. | Retry for up to 4 hours | If retries fail beyond the recommended retry period please contact OpenMarket Support for assistance troubleshooting. If this error occurs as it generally indicates a configuration issue exists with your account. |
| 2001 | Invalid subscription authentication. | Retry Prohibited | |
| 2002 | Subscriber/account ID has been de-activated. | Retry Prohibited | |
| 2003 | Subscriber/account ID has been deleted. | Retry Prohibited | |
| 2010 | General billing error | Retry Prohibited | Usually a prepaid balance that is too low or a blacklisted number. |
| 2011 | Message delivery expired, no charge was made. | Retry Prohibited | |
| 2014 | User not eligible for billing on carrier | Retry Prohibited | Account not linked up correctly to a Credit Card (usually with Nextel/Boost). |
| 2015 | Subscriber is not eligible for account billing. | Retry Prohibited | |
| 2016 | Unspecified error | Retry Prohibited | Similar to 2010, usually a prepaid balance that is too low or a blacklisted number. Tracked as a different value to help troubleshoot. |
| 2017 | Message has been deleted by carrier. | Retry Prohibited | Typically occurs on Verizon when the handset has not received a message and the charge cannot be authorized. |
| 2018 | Subscriber payment method is invalid | Retry Prohibited | |
| 2020 | Subscriber over spending limit. | Retry once every week for up to 1 month. | For postpaid, the subscriber has gone over their spending limit for the current billing cycle. For prepaid, the subscriber does not have sufficient funds in their account to pay for the purchase. |
| 2021 | Service not available for user. | Retry Prohibited | |
| 2022 | Subscriber is not eligible for mobile billing. | Retry Prohibited | An unsupported prepaid platform like Tracfone - a reseller on Cingular or ATT. It also can mean a phone is not billing eligible, for example if they called Cingular and requested all premium is blocked. |
| 2023 | User not found on carrier network. | Retry Prohibited | Subscriber phone number was not matched in the Qpass system or AWS Portal. Non-Sprint MIN phone number -- not a customer of Sprint or MVNO of Sprint. |
| 2024 | Mobile user's account suspended. | Retry once every week for up to 1 month for all Carriers except Sprint. Retry Prohibited for Sprint |
Mobile user's account suspended or past due. For Sprint accounts, this generally means the account has been blocked;billing retries will be tracked by Sprint and may cause a program audit. |
| 2025 | Carrier does not support premium billing with the supplied short code. | Retry Prohibited | Not a participating carrier in the premium program. |
| 2026 | Carrier does not support this price point. | Retry Prohibited | Ineligible Product: Both MSISDN and Mobile Id are associated to the same account: check for duplicate: An instance of com.qpass.common.dataobjects.identifier. MINData already exists. Invalid product Id on Sprint. |
| 2027 | System error encountered during billing | Retry Prohibited | If retries fail beyond the recommended retry period please contact OpenMarket Support for assistance troubleshooting. If this error occurs as it generally indicates an issue exists with your account |
| 2028 | Subscriber has run out of prepaid credits. | Retry Prohibited | Unlike error 2020, we do not suggest retrying this error as the carrier will track attempts of re-billing and potentially audit your program. |
| 2029 | Subscriber has been blocked from premium billing. | Retry Prohibited | Subscriber phone is blacklisted on T-Mobile |
| 2030 | Subscriber is on MVNO and is blocked. | Retry Prohibited | MNVO, means someone is piggy backing the carrier, does not allow txt/premium For T-Mobile - MVNO blocking delivery; For Sprint - Invalid Reseller meaning MVNO does not support charging |
| 2031 | Short code is currently in test mode, only whitelisted handsets are permitted. | Retry Prohibited | Please contact OpenMarket Support to help get your handset whitelisted to test on this carrier. |
| 2032 | Short code is not certified on carrier. | Retry Prohibited | |
| 2033 | Short code not permitted for this carrier | Retry Prohibited | Short code is not configured or permitted to be used on this carrier. You can contact OpenMarket Support for further clarification. |
| 2034 | Short code and price point combination is not allowed for this carrier. | Retry Prohibited | Short code and requested price is not configured or permitted to be used on this carrier. You can contact OpenMarket Support for further clarification. |
| 2035 | User not found on Nextel or Boost. | Retry for up to 24 hours | An e-Wallet registration request was sent to the Nextel/Boost subscriber to authorize the premium billing on their phone. Halt billing attempts if messages repeatedly fail since it is likely the user has not/will not register their e-Wallet. Please note that the transaction status and ReasonID will be updated to 2014 after 24 hours. |
| 2036 | Tax failed on transaction. | Retry Prohibited | Usually means customer information is incorrect in carrier's database and it indicates subscriber is not elligible for billing. |
| 2038 | Charge Capacity Exceeded | Retry Prohibited | Number of successful billing charges against the product configured in the carrier has reached the maximum allowed limit. |
| 2039 | Charge Duration Exceeded | Retry Prohibited | Exceeded allowed time duration to charge for your SMS |
| 3041 | De-activated number - Standard. | Retry Prohibited | Occurs when a standard rate SMS message is sent to a deactivated number. |
| 3042 | De-activated number - Premium. | Retry Prohibited | Occurs when a premium rate SMS message is sent to a deactivated number. |
| 4010 | Subscription already exists. | Retry Prohibited | Occurs when an attempt is made to initiate a subscription that is already active, for example, when a duplicate subscription purchase is attempted. |
| 4020 | Subscription purchase not found. | Retry Prohibited | Occurs when an attempt is made to conclude or renew a subscription that is not yet active, for example, if the initial subscription purchase was never successfully processed. |
| 4021 | Subscription expired. | Retry Prohibited | Occurs when an attempt is made to conclude a subscription that has been concluded and is no longer active. |
| 4030 | Subscription renewal attempt error: Already billed for this period. | Retry at the end of the montly billing period. | Occurs when an attempt is made to renew a subscription before the monthly billing period is complete. The renewal should be retried at the end of the monthly billing period |
| 4031 | Subcription renewal attempt error: Subscription renewal status cannot be determined. | Retry every 24 hours for up to 1 week | Occurs when renewal status has not yet been received from the carrier and the renewal is still pending. If subscription renewal attempts fail beyond the recommended retry period please contact OpenMarket Support for assistance troubleshooting. |
| 4032 | Renewal attempt error: Subscription has already expired | Retry Prohibited | Occurs when an attempt is made to renew a subscription that has been concluded and is no longer active. Either of the following may have occurred: a) the carrier managing recurring billing was unable to renew the subscription and has cancelled the user's subscription, or b) the subscription was previously concluded by the merchant and is no longer active. |
| 4033 | Subscription successfully cancelled, message delivery failed. | Standard Rate SMS ONLY | Subscription cancellation succeeded, but the subsequent text message delivery failed. Therefore ONLY a standard rate SMS message (i.e. ChargeType = 0) containing the original text message should be resent. |
| 4050 | Subscription already concluded. | Retry Prohibited | An attempt is made to conclude or renew a subscription that is has already been concluded, but is still active. |
| 4051 | Subscription conclude attempt error. | Retry every 24 hours for up to 1 week. | Occurs when an attempt is made to conclude a subscription and OpenMarket is unable to determine the current status of the subscription. If subscription conclude attempts fail beyond the recommended retry period please contact OpenMarket Support for assistance troubleshooting. |
