Mobile Messaging Case Studies

Sales Team Increases Productivity Using Mobile Engagement

A leading leisure and hospitality company makes innovative use of mobile messaging to improve the way it collects information about sales meetings with prospective clients.

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Leading Enterprise Strengthens Mobile Capability for Best-in-Class Customer Engagement

Find out why Europe's leading media and entertainment enterprise chose the OpenMarket platform to simplify and strengthen its mobile messaging capability.

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OpenMarket’s Engagement Platform Powers Sport Relief SMS Fundraising

Read about the challenges and results Comic Relief had before and after using the Mobile Engagement Platform for its 2014 Sport Relief campaign.

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High Tech Retailer Uses OpenMarket to Mobilize

Find out how this major retailer is using global, two-way SMS to provide a better customer experience and lower support costs.

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Mobile Engagement Boosts Guest Experience for Leading Media and Entertainment Company

The company uses SMS as a way to notify guests about shorter wait times and to guide them to less crowded spaces in their theme parks.

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Mobile Engagement Programs Combat Childhood Obesity for Blue Cross of Idaho Foundation for Health

By using several interactive SMS programs, the Foundation educated parents about healthy nutrition and lifestyle choices.

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Global Consulting Enterprise Uses Cross-Channel Mobile for Emergency Alerts

Using cross-channel mobile messaging services, our customer is now able to communicate with employees affected by an emergency and respond to those in need.

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IT Organization Uses SMS Alerts to Keep Employees Informed and Productive

Amdocs-India IT needed an efficient way to inform employees about system and network outages. Timely SMS alerts enabled them to improve both staff morale and productivity.

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Global Enterprise Empowers Employees While Saving Money

Amdocs-India IT is empowering employees and saving money by using SMS to communicate bus and taxi schedules, and enabling employees to manage taxi services via their mobile device.

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Two-way Messaging Improves Customer Experience and Lowers Operating Costs

By using two-way SMS messaging, our customer in the transportation industry is providing better customer service while reducing operational costs.

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Fortune 100 Retailer Uses SMS to Improve Fulfillment Experience

This Fortune 100 retailer is using SMS shipping alerts to deliver a better customer experience.

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Leading Retailer Lets Customers Refill Prescriptions via SMS and MMS

This online retailer combined SMS and MMS into one integrated communications solution to expedite new orders and refills, and deliver better customer service.

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UK Fundraising Event Breaks Records Using the SMS Channel

UK-based Open Fundraising chose OpenMarket to run the SMS communications for its Big Egg Hunt fundraiser. The SMS solution processed over 160,000 entries across six UK mobile operators.

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Cancer Awareness Campaign Delivers Thousands of Checkup Reminders to Women in Australia

OpenMarket delivered critical SMS reminders to thousands of Australian women, helping the Australian Cervical Cancer Foundation raise awareness about prevention.

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Leading UK Fundraiser Runs Highly Successful Giving Campaign for Pakistan Flood Relief

Working with OpenMarket, Disasters Emergency Committee quickly set up an intuitive text-to-give program within two days of the disastrous floods in Pakistan.

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Poker Showdown uses OpenMarket SMS to Give Away $10,000 of Prizes on Live Television

Australian television viewers were able to bet live on card games by sending text messages on Channel Ten’s One Poker Showdown program.

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OpenMarket Enables In-App Billing for the Virgin Media TV Player Mobile App

Virgin Media uses OpenMarket’s direct billing capabilities to provide the best possible user experience.

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Gimme Credit Leads the Way for Coca-Cola On-Pack Marketing Campaign

OpenMarket developed the UK’s first cross-network mobile crediting solution, delivering an award-winning promotional campaign.

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