Learn why companies should use SMS chatbots to provide consumers with timely, personal and relevant interactions.
More than 70% of retailers do not meet their customers’ communication preferences—even though millennials prefer using SMS for their preferred businesses. Learn how you can use text messaging to not only drive higher revenue but deliver a better customer experience.
Over 83 percent of millennials open a text within 90 seconds of receiving it. Read why this age group prefers texting with businesses over other communication channels like email, voice and social media.
Younger travelers are driving the texting revolution. See why now is time for hotels to incorporate SMS into their guest communication strategies – from planning & searching, during travel, to on-property and loyalty use cases.
Find out how younger and older Gen Y customers use SMS for mobile banking activities like fraud alerts, money transfers, and bill reminders.
When a customer's credit card is declined, enabling him or her to text their financial institution can resolve the issue immediately, resulting in a positive outcome for both the retailer and the customer.
Smart, interactive engagement with your customers can increase brand affinity, even with your most demanding customers.
More than any other age group, millennials prefer texting because it’s less disruptive, is more convenient than voice, and is quicker than email. See how much more millennials prefer SMS!
Whether it’s the ability to reach more people, the high open and click-through rates, or the convenience, SMS is becoming the communications channel of choice for a wide array of use cases.
Learn how three trends in communications technology are rapidly changing the way enterprises talk to their customers, and why SMS is the most widely used communications channel. View the white paper
Find out how businesses are using mobile messaging, what tools they’re using to engage their audience, and recommendations for mobile success. View the white paper