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The OpenMarket Promise

Enterprises in all industries and across all geographies recognize that mobile communications are dramatically altering how we engage with each other. Mobile is influencing which brands we buy, changing the companies we work for, and further driving the requirement for personalized, relevant customer and employee engagement.

To successfully incorporate mobile technology into your business, you need a trusted partner that offers a wholly reliable platform, stays on top of developing technologies and device capabilities, and understands how mobile communications can improve business processes.

Find out why major enterprises today choose OpenMarket for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Domain Expertise

OpenMarket resolves the complexities and fragmentation of the mobile ecosystem by providing expertise in mobile engagement solutions, regulatory compliance and industry best practices.

  • 15 years of industry experience powering thousands of mobile campaigns
  • Award-winning, live 24/7 technical support services, spanning all time zones
  • Industry leadership in Mobile Marketing Association (MMA), CTIA – The Wireless Association, and Society of Information Risk Analysts (SIRA)
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Service Flexibility

OpenMarket’s portfolio of solutions, flexible Mobile Engagement Platform and professional services allow enterprises to support multiple use cases for customers and employees.

  • APIs and Service Editor support customization across use cases and enable developers and business users to create and manage mobile programs.
  • Support for smart and interactive messaging across multiple mobile channels, including SMS, MMS, email and voice, enabling you to meet business needs and end user preferences
  • The platform’s workflow engine manages the heavy lifting, including the service flow logic, the message channels used, inputs from internal and external sources, and message personalization.
  • Our documentation, training and mobile solution experts provide the know-how to customize services to your unique requirements.
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Demonstrated Performance and Reliability

Global enterprises trust OpenMarket with their mobile engagement business because of our scalable and highly reliable platform, industry-leading SLAs and operational expertise.

  • Industry-leading, cloud-based Mobile Engagement Platform allows enterprises to create custom mobile solutions without the need for their own technical infrastructure
  • 400+ enterprise customers, including 4 out of the top 10 global brands; ability to reach 3 billion mobile users
  • Flexible, scalable platform architecture, processing over 1 billion messaging interactions per month
  • Demonstrated 99.99% availability using autonomous, geo-redundant systems
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Global Scale

A number of the world’s largest enterprises choose OpenMarket for our global reach, market leadership, capacity and support, helping them engage with their customers and employees globally.

  • Connectivity to more than 200 countries globally, accessing 3 billion mobile users while processing over 1 billion messaging interactions per month
  • Serving more than 400 enterprises worldwide with an experienced staff of 200
  • Data centers spanning three continents: North America, Europe and Australia
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Corporate Maturity

Enterprises partner with OpenMarket for our breadth of solutions, global scale, industry expertise, financial stability, mature business practices, and data security and privacy policies. All of which help minimize business risk and optimize ROI.

  • 15 years of experience delivering mobile engagement solutions across different organizational departments, industries and mobile channels
  • A wholly owned subsidiary of Amdocs (NASDAQ: DOX), a multibillion dollar public company with 250+ service provider customers in 70 countries
  • Mature security and privacy standards including adherence to country-specific regulations, Safe Harbor, PCI and GLBA compliance, and targeting ISO27001 certification
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