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See why leading telecoms around the world choose Infobip to transform their network
Create new B2B revenue streams with our omnichannel communications platform
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Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
Community & Resources
One communication platform. Billions of conversations.
Infobip is the leading platform for conversational customer experiences. We use our expertise to partner with businesses and push the possibilities of communication.







Lead the change with the industry leader.
We push boundaries. The world takes notice.
Infobip is named a Leader
Gartner® Magic Quadrant™ for CPaaS 2024
CPaaS Established Leader
Juniper Leaderboard 2025
Infobip is named as No. 1 CPaas provider
MetriRank CPaaS Report 2024
Infobip is named a Leader
CPaaS Universe Report 2025
Infobip is named a Leader in worldwide CPaaS
IDC MarketScape 2025
Analyst reports

Omdia ranks Infobip as a Leader in the CPaaS Universe report
Omdia has ranked Infobip as a Leader in its CPaaS Universe report 2025 for the third time. Omdia recognizes Infobip as a leading CPaaS provider, delivering exceptional communication services to enterprises, developers, hyperscalers, partners, and telcos.

Juniper Research ranks Infobip as an Established Leader in the Conversational AI Leaderboard
Juniper Research has ranked Infobip, the global communications platform, as an Established Leader in its 2025 Conversational AI Leaderboard.

Infobip recognized as a global leader by IDC's CPaaS MarketScape for third time
Infobip has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment.

Infobip named a top CPaaS provider in Metrigy MetriRank report

Infobip recognized as AIT Fraud Prevention Leader by Juniper Research
Infobip has been recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research.

Infobip recognized as RCS Business Messaging Leader by Juniper Research
Infobip has been named number one amongst Established Leaders in the Juniper Research Global RCS Business Messaging Market 2024-2029: Competitor Leaderboard report.

Infobip named a Leader in the 2024 Gartner® Magic Quadrant™ for CPaaS
Learn why Infobip has been named as a Leader in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS).

Juniper Research Ranks Infobip as Top CPaaS Vendor for Second Year Running
Infobip named as Established Leader in latest CPaaS Competitor Leaderboard

Infobip takes top spot in Metrigy CPaaS MetriRank report
Find out how CPaaS is being adopted, key trends in the CPaaS market, and how the CPaaS vendors compare.

Omdia ranks Infobip as leader for CPaaS 2023
Omdia has named Infobip as a CPaaS leader for the second consecutive year in its latest Omdia Universe: CPaaS Platform Providers 2023-24 report.
News

Professional SMS & text message examples and templates
What makes a professional SMS effective? It’s about clarity, respect, and timing. A professional SMS is short, direct, and stays true to your brand’s voice. Let’s explore how to write concise, clear messages that draw people in and keep them engaged, with real professional text message examples you can use today.

Make every season count: A strategic guide to seasonal marketing
Learn how to create compelling marketing campaigns that resonate with your audience, regardless of the season.

Bring Your Own Carrier (BYOC) explained
Learn what BYOC means and to can switch your Voice, SMS, and MMS traffic to a reliable and robust platform while keeping your carrier contracts in place.

The ultimate guide to phone number reputation
Learn what phone number reputation is, why it matters, and how to protect and improve it to ensure your business calls successfully reach customers.

Email validation and list hygiene best practices for maximum deliverability
Learn how to maintain your email lists to achieve better campaign results through validation and sunset policy best practices.

Viber for Business: Powering the future of conversational journeys with Infobip
For more than a decade, Infobip and Rakuten Viber have partnered to redefine how brands and customers connect. As messaging expectations evolve, our shared mission remains the same: to enable seamless, end-to-end communication on the channels people already trust and use daily.

Cart abandonment: 11 proven strategies for eCommerce success
Cart abandonment is a major challenge in eCommerce. This blog breaks down why shoppers leave without buying, and more importantly, what you can do about it.

Mastering SMS marketing lists: Grow, segment, and succeed
Build, manage, and grow SMS marketing lists the right way. Learn proven strategies to grow subscribers and keep contacts engaged and compliant.

SMS lead generation strategies to drive conversions
Your leads are on their phones. Learn how to build high-performing SMS lead funnels, automate conversations, and drive real results with personalized, timely messages.

How to improve airline disruption management and crisis communication
Airlines are facing constant disruptions. Learn how communication platforms enable effective airline crisis communication and disruption management with real-time passenger updates.
We’re building value
With global scale, proven growth, and clear mission, we’re creating value that goes beyond communication – for nearly two decades. And we’re just getting started.

Milestones that made us Infobip
2024
Continued leadership and network growth
Recognized by Gartner and Juniper Research, reaching 1000 partners
We make it our business
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