Omdia has ranked Infobip as a Leader in its CPaaS Universe report 2025 for the third time. Omdia recognizes Infobip as a leading CPaaS provider, delivering exceptional communication services to enterprises, developers, hyperscalers, partners, and telcos.

Juniper Research has ranked Infobip, the global communications platform, as an Established Leader in its 2025 Conversational AI Leaderboard.

Infobip has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment.

Infobip has been recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research.

Infobip has been named number one amongst Established Leaders in the Juniper Research Global RCS Business Messaging Market 2024-2029: Competitor Leaderboard report.

Learn why Infobip has been named as a Leader in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS).

Infobip named as Established Leader in latest CPaaS Competitor Leaderboard

Find out how CPaaS is being adopted, key trends in the CPaaS market, and how the CPaaS vendors compare. 

Discover how businesses can use personalized SMS to deliver timely, relevant messages that improve customer engagement and loyalty.

Let’s look closely at RCS, how brands can benefit from its unique features, and how it compares to SMS overall as a business messaging tool. We go over use cases where businesses have been able to combine SMS and RCS effectively to provide a better and more cost-effective customer experience.

With its roots in customer service and a hands-on, collaborative approach, Codified helps South African enterprises design smarter, conversational experiences built for how people engage.

Discover how to use SMS keywords to create high-converting text messages. Learn best practices, examples, and tips to improve your SMS marketing strategy.

Learn how to automate text replies with ready-to-use templates, easy setup steps, and smart tips to keep your flows effective.

Learn how to write SMS for marketing with 10 expert tips for 2025. Discover best practices for effective, compliant SMS campaigns, including copywriting essentials, timing, personalization, and more.

Are you collecting the feedback you need, when it actually matters? SMS surveys are changing how brands capture real-time insights, giving you a direct line to your customer’s experience while it’s fresh, no app downloads, email logins, or delays required.

Discover everything you need to know about what conversational commerce is and how it will help your business gain a competitive advantage by meeting high expectations.

A guide to how effective SMS terms and conditions are not just a legal requirement but can be a tool for building customer trust.

Get an in-depth look at Google RCS vs. Apple Messages for Business and how brands can elevate their customer experiences with each channel.