Identity of the Triggered Service

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Variable

Description

Type

session.initialKeyword.
routingCode.name

In a service, this identifies the routing code to which the SMS message was sent. A routing code can be one of: short code, virtual mobile number (long code), landline, toll-free or inject code.

You can reference this variable in the Services tab only.

Integer, string

request.keyword.
routingCode.name

In a service, this identifies the routing code to which the SMS message was sent. As this variable will return a value only during a session’s first request, we recommend you use the variable:

session.initialKeyword.routingCode.name

You can reference this variable in the Services tab only.

Integer, string

request.service.id

This identifies the unique ID of the service processing the message.

You can reference this variable in the Services tab only.

Integer

request.service.name

This identifies the name of the service triggered by the message.

You can reference this variable in the Services tab only.

string