The world’s biggest brands are differentiating in a new way – empathy. They’ve thought about the moments that can delight and engage customers, and make those interactions timely and useful. And their communications front-runner for this? SMS text messaging.
At OpenMarket, we call moments like these an Empathetic Interaction™ and we’d love to take you through them. So join us for a “no sales nonsense” 30-minute webinar on Thursday, February 22nd at 12:30 GMT, to learn:
- Why empathy is the new business differentiator
- What empathy means for communications – and why voice and email aren’t delivering
- How text is changing the customer experience game, separating the best from the rest
- How brands are using SMS to win big