Mobile messaging has become more important to the world than ever before. This hub sets out what organizations need to know about using SMS, MMS and RCS to communicate with employees and customers during a crisis.
“The COVID-19 pandemic has transformed the way we live and work. Organizations everywhere – from shops, to schools, to hospitals – need to find new ways to stay in touch with their customers and employees.
“As one of the world’s largest mobile messaging providers, our responsibility is to maintain our global network, and help organizations scale up communication solutions swiftly.
“This content hub is for every business that wants to use mobile messaging during the pandemic. Meanwhile, if you need help, get in contact. Our mobile messaging experts are here for you.”
Practical resources to help you get up and running with COVID-19-related use cases as soon as possible.
Most organizations need to get their COVID-19 messaging campaigns set up and approved as quickly as possible by mobile operators. Short code provisioning is one of the most important processes to get right. This guide should help.
Strict rules are being applied to COVID-19 messaging programs by mobile operators. Here are a few examples of use cases that have been approved in the US.
The COVID-19 pandemic has people around the world social distancing, staying at home and complying with government requests to limit travel. People need reliable communication now more than ever and mobile messaging is arguably the most robust, timely and wide-reaching form of communication.
There’s one new reality of all our lives life during the COVID-19 pandemic. We’re all at home, and we’re here to stay for a while.
SMS has become an essential channel for brands and public bodies that need to stay in touch with people during this COVID-19 crisis.