MWC19 Barcelona

Empathy in the Age of Automation.
Meet the innovators redefining great CX at MWC19.

Rich Communication Services (RCS), 5G, Natural Language Processing (NLP), Artificial Intelligence (AI) – these technologies are transforming the potential of mobile. They’re creating all-new touchpoints and experiences and bridging the gap between brands and consumers.

This is a whole new age of smart mobile messaging and the potential is huge.

Join us at the MWC19 to meet some of the experts, brands and pioneers driving this new wave of innovation.

Come say hello

When it comes to RCS, we don’t just talk the talk

Everyone’s talking about how RCS is changing the game. We’re out there actually doing it.

Six months ago we launched the world’s first commercial RCS campaign with Virgin Trains and Vodafone. We’re also delivering RCS messages with companies like Google, Sprint and 1-800 Contacts right now.

Meet the people making it happen and learn how brands are using RCS to deliver even more empathetic interactions.

Meet our experts

Put RCS to the test

Itching to try RCS? We’re offering a limited number of demonstrations at MWC19. Send us your dream RCS use cases for a chance to secure a demo.

Request a personalised demo

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Hear about AI-driven empathy

Empathetic brands don’t just deliver useful, timely experiences that customers want. They also help customers avoid experiences they hate – like unwanted messages.

Don’t miss our talk with RealNetworks on the future of enterprise messaging and how AI is powering the fight against SMS spam.

When: 2.15pm on Monday February 25, 2019
Where: Hall 8.0 – NEXTech Theatre E

Meet the empathy experts

If you’re interested in how you can leverage new mobile technologies to deliver empathetic customer interactions – we’re your people.

Let’s chat about how you can transform your customer experience.

Book a meeting

Want to know more?

Check out the content below to find out more about empathetic interactions and RCS.