OpenMarket presents: The Empathetic Interaction

How to make empathy work for your business - and your customers.

6 pm onwards, Tuesday 20th June 2017
The View from The Shard
Joiner Street, London, SE1 9QU

Join OpenMarket and special guests for an evening of discussion around the power of customer empathy. Register to attend now and look forward to:

  • Hearing from two of the UK’s leading thinkers in customer empathy
    • Belinda Parmer, OBE and CEO of the Empathy Business and pioneer of the world’s first empathy index
    • Oisin Lunny, OpenMarket chief evangelist who knows how to harness the power of SMS to disrupt and delight customers when it matters most
  • Discovering why empathy is the next big driver of growth and profitability
  • Learning how you can instil a culture of empathy across your business



  • Take in the awesome views from London’s – and Europe’s – tallest building
  • Enjoy good conversation along with drinks and canapés with peers from fellow customer-obsessed organisations


We can’t wait to see you on the 20th.

Register to attend OpenMarket presents: The Empathetic Interaction

Note: Due to security at The Shard, you’ll need to be registered ahead of the event.

Keen to attend?

Drop us a note and we'll reserve your space for you today.

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