Set expiry dates for time-sensitive messages like promotions
MMS Messaging Service & Solutions
Add pictures, videos, GIFs and as much text as you want.
Better engagement, more conversions
MMS lets you add images, audio clips, videos and GIFs to your messages – bringing oomph to your engagement and conversions to your campaigns.
Deliver coupons via text, send images of in-store stock, share a how-to video to help with a customer issue.
MMS also lets you include a subject line, and up to 5,000 characters of text. And your customers can send you multimedia messages too.
Why MMS matters
90% of CX leaders say fun or engaging messages help them deliver empathetic interactions. And 73% of consumers agree.
MMS in action
MMS opens up new engagement opportunities. Take a look at the scenarios on the right:
- A restaurant shares a coupon or voucher with a customer
- A driver shares a video of a package she’s delivered so a customer knows where to find it
- A fashion retailer sends a customer a special offer on a pair of jeans
- An hotelier sends a birthday offer to a loyal customer with a discount code for a holiday
MMS features
Rely on our industry-leading MMS capacity to get mass-market MMS campaigns delivered in a heartbeat.
Link to externally-hosted content – we’ll cache it to reduce bandwidth and increase speed
Receive enhanced delivery receipts so you can track the status of messages
Capture valuable data with enhanced number look-up
How do MMS and RCS compare?
MMS and RCS are both multimedia formats. But they have some key differences:
- RCS is more of an app-like experience with interactive buttons
- RCS delivers richer interaction data
- MMS currently reaches far more handsets in the US, UK, Ireland, and Australia (though RCS messages downgrade to SMS if handsets aren’t compatible)
MMS-enabled Business Numbers
You can now deliver media-rich customer interactions directly to business landlines and toll-free numbers. And your customers can send multimedia messages back too.
Talk to us about our MMS-enabled Business Numbers service. Or download our guide.
Choose your originators
Whether you’re relying on 10DLC, short codes or TELL/TETF, we’ve got you covered.