Webinar: RCS will change the game
What has app-like functionality and an 80% user-approval rating? RCS – Rich Communication Services – combines the immediacy,…Learn more
RCS is SMS on steroids. It lets you deliver interactive, app-like experiences straight to your customers’ SMS inboxes.
We’re helping big brands do this now. If you’re worried about reach, don’t be. Non-RCS phones automatically receive fall-back SMS messages. So why not get started?
Read our ebook for an in-depth look at the features, use cases and benefits that set RCS apart from every other channel. Plus, see what we learned when we asked 2,000 customers to weigh in on the channel.
There’s no need to wait until every mobile operator and handset accepts RCS. Every RCS message you send through OpenMarket to customers that can’t yet receive it reverts to an SMS format – or an earlier RCS format. Simple.
The conversion rates are blow-the-doors-off impressive.Subway
Here are some of the things we’ve learned helping customers put RCS to work.
RCS creates all-new opportunities to capture data and get closer to your customers.
Precise open rates
Know exactly when customers open your messages
On-screen event tracking
See what resonates with your customers in real-time
Custom call-back data
Empower your telesales team with insights based on customer actions
And if you want to build a complete picture of customer behaviour, you can connect RCS into your third-party data sources and internal apps.
We’ve seen the power of RCS firsthand. We helped Virgin Trains launch the world’s first commercial RCS campaign and our partner Mobivity has achieved some astounding results with Subway.
Read about both stories in our case study collection. You’ll learn:
The results have been pretty phenomenal. We are now an absolute believer in RCS because our customers love it.Virgin Trains
Visit London is another RCS pioneer. They’re using it to create smoother, more natural customer experiences by delivering everything users need in-message. Customers can:
And they can do it all without downloading and booting up an app.
You can integrate RCS into your comms stack with our easy-to-use API. It’s always available, secure and infinitely scalable. Best of all, you can get up and running in a matter of days.
Deliver messages anywhere in the world
Need help getting started? No problem. Want a custom analytics dashboard? We’ve got you. Worried about regulations? Our carrier relations team is on hand.
Service isn’t an add-on for us, it’s at the core of our business and underpins everything we do.
Download our datasheet for more detail on the key features of our RCS solution including Universal Profile 1.0 and 2.0 support, message-localization and blacklist management.