Interactions

Customer Care: Automated, but Human.

Text messaging is the future of customer care. But no one likes communicating with a robot. Using Interactions’ Texting Virtual Assistants, you can take advantage of the automated simplicity of texting, while also engaging customers on a personal level.

Whether you’re sending directions to your closest store or helping someone order a repeat prescription, the Interactions applications are responsive and accurate enough to reply to open-ended messages with natural conversation.

The Adaptive Understanding tech combines our automated speech recognition with Human Assisted Understanding. That means we can deliver unprecedented comprehension.

It’s like having live messaging agents, but without the cost. See the system in action.

 

Our Adaptive Understanding tech combines our automated speech recognition with Human Assisted Understanding. That means we can deliver unprecedented comprehension.

Contact us for more information about Interactions.