InTheChat

Communicate the way customers want.

80% of consumers want to text companies for customer service – no calls to place, no apps to download, no waiting on hold or sitting in chat sessions. Two-way texting is quick, convenient – and it’s the way mobile customers want to interact.

With InTheChat (ITC) you have a single platform for all your customer service interactions: text messaging, social media, web, mobile and in-chat app. That means you get to have seamless conversations with your customers – with no silos, no agent confusion and no customer aggravation.

Contact us for more information about InTheChat.