Press release – June 25, 2014
OpenMarket Earns “Mobile Services Provider” and “Best Customer Service” Honours
OpenMarket, a leading enterprise mobile engagement company, was awarded the ‘Mobile Services Provider’ of the year and ‘Best Customer Service’ awards at the EGR B2B Awards, which took place on Tuesday 17th June.
OpenMarket secured the Mobile Services Provider award for its Mobile Engagement Platform which helps some of the world’s largest global enterprises interact with their customers and employees. Key to winning this award was the introduction of an innovative Multimedia Messaging Service (MMS) to help OpenMarket’s gaming and casino clients engage and retain their customers. More than 4 million messages were sent per month over the past year, for the gaming sector alone.
OpenMarket prides itself on delivering a highly reliable mobile solution, coupled with best practice customer service and support – which was recognised in the EGR B2B award for Best Customer Service. Highly knowledgeable client-facing engineers, based in London, Sydney, India and Detroit, deliver customer support 24 hours a day, 7 days a week, 365 days a year.
The eGaming Review B2B Awards celebrate the achievements of service providers and suppliers from across the online gaming industry – including betting and gaming software, networks, mobile, payments, recruitment, IT and infrastructure.
“We’re thrilled to win these prestigious awards, confirming that OpenMarket’s dedication to excellence in customer service and platform infrastructure development is truly valuable to the industry,” said Adrian Sarosi, Director of Sales and Marketing at OpenMarket EMEA. “We take pride in delivering industry leading mobile solutions and customer service so that enterprises can more effectively engage with their customers and employees, and ultimately grow their businesses.”
OpenMarket, a subsidiary of Amdocs, helps enterprises use mobile to transform their business. OpenMarket provides mobile engagement solutions for organizations to optimize their operations and enhance relationships with their customers and employees. Major enterprises choose OpenMarket for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity. We provide smart, interactive connectivity to more than 200 countries, enabling businesses to engage with nearly every mobile user around the world. Our clients trust us to power their mobile business. For more information, visit www.openmarket.com.
For more than 30 years, Amdocs has ensured service providers’ success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the customer experience, harness the data explosion, stay ahead with new services and improve operational efficiency. The global company uniquely combines a market-leading BSS, OSS and network control and optimization product portfolio with value-driven professional services and managed services operations. With revenue of $3.3 billion in fiscal 2013, Amdocs and its more than 22,000 employees serve customers in over 80 countries.
Amdocs: Embrace Challenge, Experience Success.
For more information, visit Amdocs at www.amdocs.com
Amdocs’ Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs’ growth and business results in future quarters. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general economic conditions, Amdocs’ ability to grow in the business markets that it serves, Amdocs’ ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company’s products and services obsolete, potential loss of a major customer, our ability to develop long-term relationships with our customers, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, the Company specifically disclaims any obligation to do so. These and other risks are discussed at greater length in the Company’s filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2013 filed on December 09, 2013and our Form 6-K furnished for the first quarter of fiscal 2014 on February 11 and May 15, 2014.
Dimoso for OpenMarket
Tel: +44 207 033 2660