How a new approach to CX and mobile messaging can help you bond with millions of customers.
If you work in banking and financial services, you’re in the customer experience fight of your lives.
And there’s a high chance you’re leaving a huge CX opportunity untapped – mobile messaging.
By turning to SMS, MMS, RCS and Apple Business Chat, you can solve customer problems, build empathetic relationships, and deliver instant ROI.
In this guide, we look at how mobile messaging excels at delivering empathetic CX – and how you can get started.
Too many finance brands have fallen into the trap of over-relying on app notifications.