How to get started with AI-powered RCS and SMS

Natural language processing (NLP) combined with SMS and RCS is about to change customer communication strategies across the world. But how do you get started with this new AI-powered technology? And how can you leverage it to connect more deeply with your audience?

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  • How the use of AI in SMS and RCS should prompt a big strategic communications U-turn
  • How to train NLP and machine-learning algorithms about your business and customers
  • How to get started with minimum fuss

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This guide is for anyone who wants to understand the ‘why’ and ‘how’ of NLP and mobile messaging – from marketers, to CX experts to more technical players.

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