A guide to delivering empathetic CX – while driving up your messaging ROI
MMS traffic has exploded in recent years – and we think there are a couple of reasons behind the numbers.
First, brands are discovering the full features of MMS – beyond the picture messages we all know and love.
Second, those brands are seeing real results. Their MMS campaigns are driving customer engagement and significant ROI.
We’ve created a guide about all things MMS and how your business can master it.
90% of CX leaders say fun or engaging messages help them deliver empathetic interactions – and 73% of consumers agree.