Rich business messaging – all you need to know

How to reach customers with messages featuring images, video, interactive buttons and your brand logo

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It’s time to look beyond the text in text messaging – and find more empathetic and powerful ways of reaching customers in crucial moments.

There are different multimedia messaging options for you to consider – each of which require different levels of expertise and investment.

Find out more about these formats and how you can make use of them as part of a multi-channel messaging strategy.

Download the guide to learn all about:

  • How you can use RCS with a variety of fallback options in place
  • How to send an SMS message that arrives in customers’ inboxes with your brand logo
  • The catalogue of rich messaging use cases you can build up
  • A solution that lets you deliver RCS-style messaging experiences to customers that don’t have an RCS-compatible phone
  • Where MMS can fit into your messaging mix

 

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