Where text messaging beats email

Why it makes sense to use text messaging for technology companies

Email can be a pretty neat way to interact with your customers. It’s why so many tech companies use it.

But if you’re trying to reach your prospects and customers at exactly the right moment, wherever they are, it’s hardly your best bet.

Enter SMS for technology. While just over 20% of emails in the tech sector get opened, 98% of text messages are read almost immediately. What’s more, there’s five billion people with access to text worldwide, compared to three billion users on email.

Download our SMS eBook to discover:

  • When email’s a problem – and when it makes sense
  • Why text messaging is better for verification and inbound inquiries
  • What a more empathetic approach to communications looks like

Get the eBook now