Business Operation Use Cases

Customer Service

Appointment Notifications
Reduce missed appointments and cancellations, saving time and money.
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Travel Alerts
Elevate the customer experience with easy flight check-ins, itinerary updates and boarding passes.
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Balance Alerts & Bill Reminders
Keep customers informed about their accounts and payment status.
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Credit Card Activation
Improve customer convenience and loyalty through mobile activation.
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Human Resources

Employee Communications
Build employee morale and retention through personalized communications.
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Emergency Notifications
Communicate immediately with employees in any location and identify those in need.
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Payroll Reminders
Provide employees with immediate access to logging hours more efficiently.
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IT & Security

Down System Alerts
Improve productivity and reduce workflow interruptions during system downtime.
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Two-Factor Authentication
Deliver security and convenience while protecting user privacy.
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Operations & Logistics

Shipping Alerts
Streamline shipping communications through simple, customer-directed alerts.
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Receipt Delivery
Reduce transaction costs and encourage repeat business through targeted offers and coupons.
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Mobile Ticketing
Increase ticket sales and target future promotions based on user preference.
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Sales & Marketing

Promotions Updates & Offers
Broadcast targeted messages that keep your brand at the top of mind.
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Polling & Quizzes
Improve the customer experience by receiving timely and relevant feedback.
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Vertical Market Use Cases

Agencies
Expand client services while keeping mobile control in-house.
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Charities
Keep donors coming back and giving more by using mobile for your fundraising efforts.
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Healthcare
Automate prescription refills, appointment reminders and benefits information.
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Media & Entertainment
Enhance brand recognition and grow customer dedication via personalized content and offers.
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Retail
Increase sales conversion and customer retention through in-store promos and mobile coupons.
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Transportation & Logistics
Reduce costs with efficiency gains in manufacturing and delivery.
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Travel & Hospitality
Provide personalized services such as welcome messages, reservation confirmations and post-trip deals throughout the traveler lifecycle.
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