Press

Press release
25 Mar 2019

Interview: OpenMarket’s Andy Shirey on RCS, low friction enterprise communication and changing consumer expectations

By Mobile Industry Eye Every day, billions of people and thousands of businesses connect with each other via text messaging. Not much has changed with the format for 30 years. …

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Press release
31 Aug 2018

Virgin Trains Becomes First UK Company to Introduce RCS Messaging

By Tim Maytom, Mobile Marketing Virgin Trains has partnered with Vodafone and OpenMarket to become the first company in the UK to introduce RCS messaging as a communication channel. The…

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Press release
31 Aug 2018

Virgin Trains becomes first company in the world to use RCS-based messages commercially for customer campaigns

Rich Communications Services (RCS) messaging is a new mobile industry communications standard that allows Virgin Trains to send rich ‘Chat’ to help deliver seamless customer journeys Virgin Trains has partnered…

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Press release
27 Aug 2018

Vendor touts momentum in RCS market

By Mike Dano, Fierce Wireless The long-gestating RCS market in the United States appeared to receive a slight boost as vendor Mavenir announced a new business messaging partner program with…

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Press release
28 Jun 2018

Industry collaborates to tackle SMS fraud

MEF launches Trust in Enterprise Messaging. Download the industry A2P SMS Code of Conduct here  Fraudsters are damaging the trust of both enterprises and consumers and pushing them away from…

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Press release
25 Jun 2018

Guest Blog: Building Trust with RCS – The Customer Experience Tool You Never Knew You Needed

By Oisin Lunny for Shep Hyken This week we feature an article by Oisin Lunny who writes about a key to providing top-notch customer experiences, Rich Communication Services (RCS). – Shep Hyken Technology…

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Press release
23 May 2018

What is RCS messaging? Here’s all you need to know about SMS’ successor

By Digital Trends Let’s face it. Text messages are an anachronistic pain in the rear. They don’t support read receipts, group messaging features, or the animated stickers your pals share…

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Press release
10 May 2018

Working Geek: How OpenMarket CEO Jonathan Morgan gets fresh perspectives from employees

By GeekWire Working Geek is a regular feature on GeekWire that profiles technology and business leaders, offering tips, tricks and insights into how busy professionals get work done. Jonathan Morgan, CEO…

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Press release
16 Apr 2018

OpenMarket appoints new General Manager taking text to the next level

Jonathan Morgan takes the helm at global mobile messaging leader Jonathan Morgan has been appointed General Manager of leading mobile messaging company OpenMarket. OpenMarket, an Amdocs company, enables enterprises to reach…

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