Press RCS: The bridge to the empathy gap By Tim Fujita-Yuhas for ITProPortal While it may be true that when approached the wrong way, the human element is often eliminated through technology, it just doesn’t have to be… Learn more
Press Customer experience is all about empathy, here’s how to harness it By Oisin Lunny for Adrian Swinscoe Let’s face it: Mobile has changed everything. Today, if you can’t reach a personal contact quickly, it’s extremely frustrating. Likewise, when it comes to… Learn more
Press OpenMarket to Showcase Rich Communication Services (RCS) at Mobile World Congress Americas Global Leader in Mobile Messaging to Launch RCS Early Access Program (REAP) for Enterprises at Premier Mobile Industry Event in San Francisco SEATTLE, Washington – September 7, 2017– OpenMarket, a… Learn more
Press OpenMarket Hosts Webinar with GSMA on the State of the Next Evolution of Mobile Engagement: Rich Communication Services (RCS) SEATTLE, Washington – August 31, 2017 – OpenMarket, a global leader in mobile messaging, will present a webinar with the GSMA on Thursday, September 7, 2016 at 9:00 AM PST/5:00… Learn more
Press Welcome to the Age of Empathy By Oisin Lunny, Chief Evangelist at OpenMarket, for Customer Experience Magazine In today’s digitally connected society, it’s more important than ever to understand and properly demonstrate empathy. According to Belinda… Learn more
Press OpenMarket Wins Silver in the Fifth Annual Best in Biz Awards 2017 International for “Enterprise Service of the Year” Leading mobile messaging provider recognized for its powerful enterprise-grade Mobile Engagement Platform SEATTLE, Washington – July 27, 2017 – OpenMarket, a global leader in mobile messaging, has been selected as… Learn more
Press What is RCS Messaging? Here’s Everything You Need to Know About SMS’ Successor By Kyle Wiggers, Digital Trends Let’s face it: Text messages are an anachronistic pain in the rear. They don’t support read receipts, group messaging features, or the animated stickers your… Learn more
Press OpenMarket Empowering the Success of Women in Technology with Women Who Code Event in London London, United Kingdom – June 26, 2017 – OpenMarket, a global leader in mobile messaging, is co-hosting a specialist programming workshop with Women Who Code (WWCode) in London on June… Learn more
Press OpenMarket Warns Businesses Not to Ignore the Empathy Gap in TED Talk OpenMarket Chief Evangelist Oisin Lunny will discuss the biggest driver of business growth and profitability at TEDxRapidCity SEATTLE, Washington – June 19, 2017 – Oisin Lunny, Chief Evangelist at OpenMarket,… Learn more
