Conversational modules
Programmable Channels
Platform functionality
Business segments
Industry verticals
Department
Our services
Solutions for telecoms
See why leading telecoms around the world choose Infobip to transform their network
Create new B2B revenue streams with our omnichannel communications platform
Telecom core & security
Secure your network from SMS and Voice fraud with our firewall that protects 120+ operators
Ensure all A2P SMS traffic is properly charged and eliminate revenue leakage with our SMS Firewall
Community & Resources
One communication platform. Billions of conversations.
Infobip is the leading platform for conversational customer experiences. We use our expertise to partner with businesses and push the possibilities of communication.
Lead the change with the industry leader.
We push boundaries. The world takes notice.
Infobip is named a Leader
Gartner® Magic Quadrant™ for CPaaS 2024
CPaaS Established Leader
Juniper Leaderboard 2025
Infobip is named as No. 1 CPaas provider
MetriRank CPaaS Report 2024
Infobip is named a Leader
CPaaS Universe Report 2025
Infobip is named a Leader in worldwide CPaaS
IDC MarketScape 2025
Analyst reports
Omdia ranks Infobip as a Leader in the CPaaS Universe report
Omdia has ranked Infobip as a Leader in its CPaaS Universe report 2025 for the third time. Omdia recognizes Infobip as a leading CPaaS provider, delivering exceptional communication services to enterprises, developers, hyperscalers, partners, and telcos.
Juniper Research ranks Infobip as an Established Leader in the Conversational AI Leaderboard
Juniper Research has ranked Infobip, the global communications platform, as an Established Leader in its 2025 Conversational AI Leaderboard.
Infobip recognized as a global leader by IDC's CPaaS MarketScape for third time
Infobip has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment.
Infobip named a top CPaaS provider in Metrigy MetriRank report
Infobip recognized as AIT Fraud Prevention Leader by Juniper Research
Infobip has been recognized as the number one provider in the AIT Fraud Prevention market by Juniper Research.
Infobip recognized as RCS Business Messaging Leader by Juniper Research
Infobip has been named number one amongst Established Leaders in the Juniper Research Global RCS Business Messaging Market 2024-2029: Competitor Leaderboard report.
Infobip named a Leader in the 2024 Gartner® Magic Quadrant™ for CPaaS
Learn why Infobip has been named as a Leader in the 2024 Gartner® Magic Quadrant™ for Communications Platform as a Service (CPaaS).
Juniper Research Ranks Infobip as Top CPaaS Vendor for Second Year Running
Infobip named as Established Leader in latest CPaaS Competitor Leaderboard
Infobip takes top spot in Metrigy CPaaS MetriRank report
Find out how CPaaS is being adopted, key trends in the CPaaS market, and how the CPaaS vendors compare.
Omdia ranks Infobip as leader for CPaaS 2023
Omdia has named Infobip as a CPaaS leader for the second consecutive year in its latest Omdia Universe: CPaaS Platform Providers 2023-24 report.
News
Codified: Driving real transformation through conversation
With its roots in customer service and a hands-on, collaborative approach, Codified helps South African enterprises design smarter, conversational experiences built for how people engage.
The complete guide to SMS keywords: With real examples & tips
Discover how to use SMS keywords to create high-converting text messages. Learn best practices, examples, and tips to improve your SMS marketing strategy.
Automated text message responses: 15+ examples and best practices (2025)
Learn how to automate text replies with ready-to-use templates, easy setup steps, and smart tips to keep your flows effective.
How to write SMS marketing copy: 10 tips that drive results
Learn how to write SMS for marketing with 10 expert tips for 2025. Discover best practices for effective, compliant SMS campaigns, including copywriting essentials, timing, personalization, and more.
How to build professional SMS surveys (tips+examples)
Are you collecting the feedback you need, when it actually matters? SMS surveys are changing how brands capture real-time insights, giving you a direct line to your customer’s experience while it’s fresh, no app downloads, email logins, or delays required.
Everything you need to know about conversational commerce
Discover everything you need to know about what conversational commerce is and how it will help your business gain a competitive advantage by meeting high expectations.
SMS terms and conditions: A tool for staying compliant and building trust
A guide to how effective SMS terms and conditions are not just a legal requirement but can be a tool for building customer trust.
Google RCS vs. Apple Messages for Business
Get an in-depth look at Google RCS vs. Apple Messages for Business and how brands can elevate their customer experiences with each channel.
How retail chatbots can personalize shopping experience
Shoppers expect quick, helpful responses. Retail chatbots have become a popular tool for brands to meet that demand. Learn how they’re transforming the way companies interact with their customers.
15 practical strategies for growing your SMS subscriber list
Join us for an overview of the best ways to grow your SMS subscriber list without resorting to dubious tactics that erode customer trust.
We’re building value
With global scale, proven growth, and clear mission, we’re creating value that goes beyond communication – for nearly two decades. And we’re just getting started.
Milestones that made us Infobip
2024
Continued leadership and network growth
Recognized by Gartner and Juniper Research, reaching 1000 partners
We make it our business
Explore our technologyDriven by a mission
Explore our valuesWe grow through people
Meet our peopleGlobal reach, local impact
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