TV box delivery sorted. Identity validated. Engineer visit arranged. All with a few texts from the sofa.Click for more
The world’s leading brands use our mobile messaging solutions to be useful, be responsive and be there for millions of customers worldwide – in exact places and precise moments.
Mobile has fractured the customer journey into hundreds of real-time micro-interactions. If you’ve got millions of customers, that presents a huge challenge.
But mobile messaging is the solution: our platform has the high availability, performance and scalability to let you connect with customers at massive scale.
Customer-obsessed Virgin Trains helps their passengers avoid crowd surges at London’s busiest station – by sending texts notifying them of their train’s departure platform, minutes before they’re announced.
People love that.
Financial service analysts FICO use SMS to help their clients authenticate customer identities. That makes life easier for customers – they can get banking issues sorted quickly. And it means the banks have to deal with fewer fraudulent transactions and cut their net losses.