Blog

The authority on SMS, MMS and RCS messaging.

Search

Filter by

Date
Category
Blog post
3 Apr 2020

Meet Ly Hoang, Technical Support Engineer

In this second instalment we hear from our Technical Support Engineer, Ly Hoang from our Sydney, Australia office on what her typical day looks like.

Learn more
Blog post
1 Apr 2020

How to speed US short code provisioning for COVID-19 use cases

As the coronavirus pandemic unfolds, we’re receiving lots of queries about short code provisioning. Businesses want to know how to make the process faster, more…

Learn more
Blog post
1 Apr 2020

Effective communication during a pandemic

How to stay in touch with employees, customers and stakeholders

Learn more
Blog post
1 Apr 2020

COVID-19: Why society needs SMS more than ever

The clear-cut case for a democratic approach to mobile messaging

Learn more
Blog post
30 Mar 2020

Why an app isn’t the answer to all your communications challenges

Effective communication is an essential piece of the CX puzzle, and many businesses resort to a common refrain when deciding how to better communicate with…

Learn more
Blog post
20 Mar 2020

The pivotal role of mobile messaging

Mobile messaging is becoming an even more important communication channel for the world in 2020 and beyond. Businesses, charities and public bodies are relying on…

Learn more
Blog post
20 Mar 2020

Meet Priyanka Shukla, Software Development Team Lead

Follow our new weekly series to learn more about life at OpenMarket and gain an insight into the roles and interests of our OMies. In…

Learn more
Blog post
19 Mar 2020

What 2020 has taught us about communicating in a crisis

This year, a summer of flame and fury descended upon Australia. Residents in many communities were caught in the path of historically large fire fronts…

Learn more
Blog post
13 Feb 2020

The key to exceptional CX in 2020

It’s well understood that a good customer experience comes down to a simple combination of right message, right time, right place. In other words, make…

Learn more