Industry Incident Notification

OpenMarket – November 17, 2018

OpenMarket became aware of a data breach incident in the SMS industry, involving Voxox (formerly Telcentris), when it was made public on Friday, November 16, 2018. We want to assure our customers and partners that OpenMarket is not connected to the incident.

As a business, we take security very seriously—employing industry best practices and GDPR-compliant technical and organizational safeguards. This incident is a concern for the whole industry and is a stark reminder of the due-diligence required to protect the data and privacy of consumers and companies in the millions of messages sent every day. OpenMarket will continue to make customer and data security a priority.

If you have any questions surrounding the impact of this incident, please reach out to your account manager directly or contact our support team here.

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