Automated customer experience for global audiences

CX secrets revealed by consumers and brands

Want your customers to get close to your brand but don’t know how?

We’ve got some research to help with that.

Check out our CX survey findings from 4,000 consumers and 600 brands in our infographic below. It reveals 86% of consumers spend more money with an empathetic brand. So it’s worth your time to pick up some CX tips.

customers demand personalized SMS messages

The race is on for brands to overhaul their CX and meet consumer expectations about efficient, empathetic and automated interactions.

Download your free Empathy in the Age of AI guide to dive deeper into the research.

Get the Guide

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