What has app-like functionality and an 80% user-approval rating?
RCS – Rich Communication Services – combines the immediacy, effectiveness and reach of SMS, with the functionality of an app, the interactivity of social and the metrics of a web page.
And it gives you a ton of data, making it much easier to track engagements, understand outcomes and optimize customer journeys.
Watch our free 30-min webinar and learn:
- What RCS is and how it works
- How it’s changing the CX game with its many use cases
- How companies are getting ahead of the curve with rich media messaging
- Why it’s important for you and what you can do about it