Sam Gets the Job – OpenMarket SMS Cartoon Series

Nov 30, 2016

In our third week of the SMS Cartoons Series (check out week one and week two if you’re not up to date), we get an insight into the conversation between Sam and his wife, Jane. Sam …

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Sam’s Second Interview – OpenMarket SMS Cartoon Series

Nov 24, 2016

Following the launch of our first two cartoons of the OpenMarket SMS Series, this week we give you an insight into Sam’s second interview at ABC Communications. Just like so many customer experience decision makers, …

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5 Tips for Making the Most of SMS During the Holiday Season

Nov 23, 2016

As we quickly approach the holiday season, brands are beginning to put the final touches on their themed campaigns. If SMS isn’t part of your marketing mix this November and December, then maybe you should …

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How You Can Connect with Guests Using SMS

Nov 17, 2016

Next time you’re in a crowded place, take a look around. You’ll see dozens of people with their heads down, eyes focused on mobile devices, with thumbs tapping away at little screens. What are they …

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5 Biggest Benefits of Using SMS to Improve Customer Service

Nov 10, 2016

Most people think about SMS as a marketing tool, but it actually has just as much utility as a customer service resource. If you aren’t currently using SMS for customer service, then you’re failing to …

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