SMS Research Shows What Customers Want from Retailers

Sep 15, 2016

SMS is more popular than ever in the retail world, yet only a small fraction of brands are leveraging this powerful communication medium in a high-returning manner. There’s a stark disconnect between how customers …

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Here’s Why You Need a Defined Mobile Engagement Strategy

Sep 8, 2016

If you’re running an online business, you have to have a mobile engagement strategy. Despite the widespread emphasis on mobile marketing and promotion, however, only a fraction of companies today has a formal, mobile …

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SMS and Customer Service: 5 Opportunities for Better Interactions

Aug 18, 2016

While SMS is often touted as a valuable marketing tool, did you know that it can also be used to enhance customer service? In fact, brands that currently use SMS find customer service to be …

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How Retailers Can Learn to Communicate on the Customer’s Terms

Aug 11, 2016

For retailers, communicating with customers plays a key role in driving them to action. However, the unfortunate reality is that many brands are selfish when it comes to communication. They take a “me-first” approach …

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Save Over $6M per Month with SMS and Your Boss Will Notice

Aug 9, 2016

This is exactly what one group of crafty individuals did. In the business of providing cable/satellite TV and internet services, the cost of onboarding new customers can be huge!
As a consumer, there’s a ton …

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