Blog post23 Jul 2015 Fifty Shades of Grey Routes This post is not about sex and its manifold variations, but rather SMS and a surprisingly large number of unique methods for getting a text… Learn more
Blog post14 Jul 2015 Enterprise Mobile Messaging: Top Requirements for Selecting a Partner Enterprise mobile messaging is becoming a critical solution for enterprises to enhance engagement with their customers and employees and to improve business operations. There are many vendors pitching a multitude… Learn more
Blog post9 Jul 2015 When is a Delivery Receipt NOT a Delivery Receipt? (a US Perspective) “Hi…so, I just wanted to confirm that when I send my 1.2 million SMS messages tomorrow on my newly provisioned short code and fully compliant campaign, that I will be… Learn more
Blog post30 Jun 2015 When it Absolutely, Positively Has to Work If you are like many businesses, you are increasingly relying on ‘the cloud’ or Software as a Service (SaaS) based services. Doing so enables you to quickly scale, easily take… Learn more
Blog post18 Jun 2015 Customer Support: Get the Message! I read an interesting article on consumers attempting to use social media for contacting customer support. It emphasized that organizations should look for direct messages from their consumers… Learn more
Blog post16 Jun 2015 The Top 3 Things Overheard at the CTIA Innovation Council Summit Having worked for a while in the industry, you seem to get use to invites pouring in for events and conferences held nationwide. But to receive one to the CTIA… Learn more
Blog post12 Jun 2015 Can Mobile Save the World from a Dystopian Ad Future? By Oisin Lunny, Senior Market Development Manager, OpenMarket for The Guardian Like many children of the 1970s, I spent many hours immersed in the futuristic visions of the comic book… Learn more
Blog post9 Jun 2015 IDC Survey Reveals Why Enterprises Need Professional Services I was reading our recently released IDC Industry InfoBriefs and was pleasantly surprised to see that the enterprise messaging respondents reconfirmed the importance of Professional and Managed Services to their… Learn more
Blog post4 Jun 2015 Social Media for B2B: Hot or Not? For many consumers and businesses, social media continues to be a popular channel for communication. It’s a viable way to generate brand awareness while delivering a better customer experience. But… Learn more