How to use SMS alerts for predictive maintenance

Keep critical assets up and running with intelligent SMS alerts.

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Prevent catastrophic breakdowns

Deploy SMS alerts with your predictive maintenance program and give your engineers the advantage of speed. Automated, real-time SMS alerts help them act fast to prevent disasters.

Minimize maintenance costs

Over-maintenance – servicing when no maintenance is required – wastes time and resources. With constant, immediate SMS alerts you can keep a close eye on performance and dispatch engineers when you’re sure there’s an issue.

Maximize uptime and extend Remaining Useful Life (RUL)

Your machines ‘talk’ constantly via IoT sensors. With SMS alerts, engineers can respond in real-time to keep them running smoothly and extend their RUL.

Set up Machine-to-Person (M2P) communication

Integrate your sensor-based monitoring system with a mobile messaging platform. Create an SMS workflow that meets your needs for real-time monitoring by ensuring that the right message is sent to the right engineer at the right time.

React to real-time alerts

The relevant engineers receive an SMS alert when sensors detect that a fault is developing. They investigate and service the machine – precisely when they’re needed. It’s that simple.

Drastically reduced downtime

Predictive maintenance reduces breakdowns by up to 70% and downtime by between 35% and 45%.

Significant reductions in maintenance costs

30% of maintenance is carried out too frequently. Predictive maintenance, supported by an effective alert system, reduces maintenance costs by between 25% and 30%.

Savings on capital investments

Servicing expensive machines at exactly the right time extends their useful life. Expect to save between 3% and 5% on capital investments.

Ensure easy integration and deployment

Look for an A2P text messaging platform that integrates easily with your sensor-based monitoring system. Our workflow-based user interface makes crafting and automating messages a breeze.

Prioritize reliability

Make sure your engineers receive critical SMS alerts within seconds. At OpenMarket, our systems are up and running 99.99% of the time – something few providers can match. Beware of significantly lower per-message prices. Carriers who offer these deals may be relying on grey routes that leave your messages vulnerable to delay, loss and interception.

Look for global coverage

If your machines are deployed worldwide, make sure your messaging provider can navigate the practical and legal complexity of sending automated SMS alerts from devices across multiple telecoms networks in multiple countries. OpenMarket’s scalable platform offers a quick and cost-effective way to send text messages worldwide.


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Working with OpenMarket, we’ve been able to develop an SMS workflow that meets our needs for real-time messaging, while removing any concerns we had about international compliance.

Vincent Sieben MSc. Senior Marketing Manager Global Services & Solutions

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