How to use SMS payment alerts for fast resolutions

Give customers immediate confirmation and resolve issues quickly with SMS payment alerts.

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Provide certainty – instantly

SMS messages boast a five times higher open rate than email, and 90 percent of all SMS are read within 90 seconds. It’s the perfect way to confirm transactions, keep customers informed, and help avoid payment issues.

Get paid more

Let them know you’re about to take money out of their account with messages that confirm impending payments.

Great ROI

A text message payment prompt or denial costs cents but can save you a fortune by increasing your chances of your customer getting the money to you.


Set up SMS notifications at the point of purchase

Integrate an SMS platform into your CMS and billing system – then set up automated alerts just before payment, straight after payment, or when payments are denied.


Deliver useful information
For example: Hi, your latest bill is ready to view here. Your payment will be taken on 19/03/2022. To view your bill log in to loanacari.org/bill

Help them out
Embed a link to your payment site if payment is denied.

Anticipate and prevent

Payment failures are almost always caused by human error. Help your customers by sending timely nudges when you find card details are out of date.

 

How we can help

 

A library of ready-to-launch campaigns

Flexible APIs

 

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