5 Tips for Making the Most of SMS During the Holiday Season

Nov 23, 2016

As we quickly approach the holiday season, brands are beginning to put the final touches on their themed campaigns. If SMS isn’t part of your marketing mix this November and December, then maybe you should …

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How You Can Connect with Guests Using SMS

Nov 17, 2016

Next time you’re in a crowded place, take a look around. You’ll see dozens of people with their heads down, eyes focused on mobile devices, with thumbs tapping away at little screens. What are they …

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5 Biggest Benefits of Using SMS to Improve Customer Service

Nov 10, 2016

Most people think about SMS as a marketing tool, but it actually has just as much utility as a customer service resource. If you aren’t currently using SMS for customer service, then you’re failing to …

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The 4 Biggest Ways Mobile Has Changed Retail Over the Years

Nov 3, 2016

When you look at the evolution of mobile technology on a broad scale, the retail industry probably isn’t the first industry that comes to mind. However, when you begin to study the relationship between mobile …

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The Next Goal: Improving Chat Bot and SMS User Experience

Oct 20, 2016

Now that chat bots and SMS interfaces are maturing, the focus among industry players and their customers is enhancing user experience (UX). Thankfully, improving UX in these communication mediums is far easier and more flexible …

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