The Next Goal: Improving Chat Bot and SMS User Experience

Oct 20, 2016

Now that chat bots and SMS interfaces are maturing, the focus among industry players and their customers is enhancing user experience (UX). Thankfully, improving UX in these communication mediums is far easier and more flexible …

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The Many Uses of SMS at Each Step of the Traveler Experience

Oct 13, 2016

Few industries are as progressive and modernized as the travel industry. From airline companies to hotels and restaurants, thousands of businesses are quick to adopt new marketing and communications strategies. This certainly holds true when …

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New Infographic: How Travel and Hospitality Companies Can Use SMS to Better Engage Their Guests

Aug 8, 2016

In a recent partnership with research firm Phocuswright—the authority when it comes to the hospitality and travel business, we’ve created an infographic that reveals the benefits that SMS can bring to the industry and travelers alike.

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Tips and Best Practices for Using SMS During High Travel Season

Aug 4, 2016

We’re currently in the midst of summer, and the travel and tourism industries are kicking into high gear. This makes it the perfect time to take a look at how travelers communicate and use their …

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The Value of Connecting with Customers Via Global SMS

Jul 28, 2016

In a marketplace that’s dominated by mobile devices, it’s incredibly important for businesses to develop progressive marketing and engagement strategies that prioritize the technologies and mediums customers are accustomed to using.
In 2016, this …

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