Blog post8 Sep 2017 RCS: The new way to deliver empathetic interactions You know the power of text messaging to engage customers. Now, Rich Communication Services (RCS) makes it even easier to surprise and delight your customers… Learn more
Blog post3 Jul 2017 Texting at scale – but avoiding the spam trap How to use SMS to connect at exactly the right time Way back when email was still brand new, it seemed like a customer communications dream. Lightning fast, incredibly cheap,… Learn more
Blog post15 Dec 2016 Combating financial fraud: How to save billions with a text Fighting fraud is an ever-escalating arms race, with criminals working to exploit the next loophole as soon as the financial services industry closes the last one. Your customers are an… Learn more
Blog post8 Dec 2016 First Day at Work – OpenMarket SMS Cartoon Series SMS is a great tool to use and interact with employees, consumers or clients, with over 6 billion people globally having SMS technology enabled and ready to use on their… Learn more
Blog post30 Nov 2016 Sam Gets the Job – OpenMarket SMS Cartoon Series In our third week of the SMS Cartoons Series (check out week one and week two if you’re not up to date), we get an insight into the conversation between Sam… Learn more
Blog post24 Nov 2016 Sam’s Second Interview – OpenMarket SMS Cartoon Series Following the launch of our first two cartoons of the OpenMarket SMS Series, this week we give you an insight into Sam’s second interview at ABC Communications. Just like so… Learn more
Blog post11 Nov 2016 Who Has the Bigger … Yacht? Typically, testosterone-driven humans seem to like comparing each other in order to determine who is “the best”. The world’s richest among this group find yachts to be a good battle… Learn more
Blog post23 Sep 2016 IoT: Connecting ‘Things’ to Decision Makers I was recently at a major Huawei event in Sydney, and during one of the sessions, Fujitsu made an interesting observation about the Internet of Things (IoT). They shared with… Learn more
Blog post22 Sep 2016 Quo Vadis A2P SMS Ecosystem? Are there more or fewer players in the market today? As I returned from a very busy Wholesale World Congress (WWC) where many SMS players assembled in Madrid, Spain, I… Learn more