Blog post21 Oct 2016 Do I Need a Bot? Bots are hot! Just about everywhere we are seeing stories about Alexa or Cortana, or a host of other brilliant natural language, AI-thinking, know-it-all… Learn more
Blog post20 Oct 2016 The Next Goal: Improving Chat Bot and SMS User Experience Now that chat bots and SMS interfaces are maturing, the focus among industry players and their customers is enhancing user experience (UX). Thankfully, improving UX… Learn more
Blog post13 Oct 2016 The Many Uses of SMS at Each Step of the Traveler Experience Few industries are as progressive and modernized as the travel industry. From airline companies to hotels and restaurants, thousands of businesses are quick to adopt… Learn more
Blog post6 Oct 2016 Smartphone Addiction and How Retailers are Leveraging It for Profit Cell phones and smartphones are so ubiquitous in today’s society, we often forget that just a couple decades ago we lived in a world… Learn more
Blog post5 Oct 2016 My 10 Years at OpenMarket (by Laura Wilson) I started at OpenMarket over 10 years ago on March 30, 2006 as a fresh-faced college graduate with nothing to lose. If I’m being honest,… Learn more
Blog post4 Oct 2016 Is It Time to Consider Doing the Hustle? In the United States, businesses are required to collect the consent from the mobile phone owner before they attempt to send text messages to him… Learn more
Blog post29 Sep 2016 SMS vs. Apps: Which Makes the Most Sense for Your Business? Any serious business obviously needs a mobile strategy these days. But the tricky part for many firms is choosing which mediums to use. Between PPC… Learn more
Blog post23 Sep 2016 IoT: Connecting ‘Things’ to Decision Makers I was recently at a major Huawei event in Sydney, and during one of the sessions, Fujitsu made an interesting observation about the Internet of… Learn more
Blog post22 Sep 2016 Reliable SMS API: Send Messages to Anyone, Anywhere When it comes to SMS communication, the last thing you want to do is have to worry about the technicalities and logistics of how and… Learn more